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AA - AMERICAN AIRLINES

American Airlines предлагает защиту для наших клиентов, купивших билеты, которые могут пострадать в результате временного прекращения обслуживания между Северной и Южной Америкой, Карибским бассейном и США.

 

Update: February 28, 2022

  • Extend Ticketed On/Before
  • Extend Ticketed Travel Dates

 For service suspended in 2020 – 2021, refer to Americas and the Caribbean – Update 66 - Suspension of Service policy

Travel Agency Guidelines

 American Airlines is offering protection for our ticketed customers who may be impacted by the temporary discontinuation of service between the Americas, the Caribbean, and the United States.

 Affected Airports:

Customers Ticketed On/Before:

Effective for Ticketed Travel Dates:

GCM

October 3, 2021

on/before February 16, 2022

HAV

October 3, 2021

on/before January 3, 2022

MAO

July 25, 2021

November 2, 2021 and beyond

MGA

February 28, 2022

on/before August 15, 2022

    

AA (001) Tickets

Agency Procedures for Service Between the Americas, the Caribbean, and the United States 

All Fares Published/Private/Leisure

New Travel Dates:

Allowed through normal Ticket Validity

Rebooking Option
Protection for MAO:

See Protection Guidelines for MAO on G3 within the policy

Reissue Ticket On/Before:

Same day as flight rebooking

Change Origin/Destination:

Allowed 

For more information refer to these sections within the policy:

  • Reissue Policy Information
  • Changes to Origin Destination

Co-terminal / MAC Airport:

Allowed

Endorsement Box Requirements:

(ticket must be exchanged)

SKCHG/CRBSA22

Refund:

Refer to Refund Guidelines within the policy

Customer Contact Information:

Ensure the customer’s telephone contact number and/or email address are updated in the reservation

This information can also be found on SalesLink by viewing: .......................................................................................................
Latest Communication Updates

As always, we appreciate your continued business!

Sincerely,

Agency Relations
American Airlines Global Sales


AA - AMERICAN AIRLINES
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