American Airlines has implemented a special exception policy to our travel partners that is now available for our mutual customers due to winter weather expected to impact the southeastern United States.
Our Travel Notice exception policies on American are also available when ticketed to/from/through on our Joint Business partners: This applies to both prime and codeshare flights as shown below:
Special Travel Exception Policy | Affected Airport Codes: | AVL, AGS, CLT, CHS CAE, FAY, FLO, GSO, GSP, PGV, HHH, OAJ, MYR, EWN, PHF, ORF, RDU, RIC, SAV, ILM | Tickets Issued On/Before: | January 19, 2022 | Impacted Travel Dates: | January 21 - 22, 2022 | New Travel Dates: | January 19 - 26 ,2022 | Reissuance of Tickets On/Before: | Same day as flight rebooking | Inventory Requirements: | Lowest Inventory Available – Same Cabin
Basic Economy - Refer to Inventory Requirements | Endorsement Box Requirements: Ticket Reissue Required | TNADV2/SEUSWX | Changes to Origin/Destination: | Not Allowed
300-mile radius allowed
Refer to Changes to Origin/Destination | Changes to Connection City: | Allowed | Changes to Co-Terminal: | Allowed | Extended Travel Rebooking: | Allowed Note: The new ticket must include: TNADVE/SEUSWX in the Endorsement Box or will be subject to a debit memo | Refund Eligibility: | No Refund Allowed Canceled flight or delayed flights may qualify for a refund via GDS/ARC/BSP | Travel to/from/through on American, and JB Operated and Marketed Flights: | British Airways (BA) / AA*BA Iberia (IB) / AA*IB Finnair (AY) / AA*AY Japan Airlines (JL) / AA*JL Qantas Airways (QF) / AA*QF | Sales Support Authorization | Process as SalesLink Service Request |
| | Affected Airports - City and Country Association: - Asheville, NC (AVL)
- Augusta, GA (AGS)
- Charleston, SC (CHS)
- Charlotte, NC (CLT)
- Columbia, SC (CAE)
- Fayetteville, NY (FAY)
- Florence, SC (FLO)
- Greensboro, NC (GSO)
- Greenville, NC (PGV)
- Greenville/Spartanburg, SC (GSP)
- Hilton Head, SC (HHH)
- Jacksonville, NC (OAJ)
- Myrtle Beach, SC (MYR)
- New Bern, NC (EWN)
- Newport News, VA (PHF)
- Norfolk, VA (ORF)
- Raleigh/Durham, NC (RDU)
- Richmond, VA (RIC)
- Savannah, GA (SAV)
- Wilmington, NC (ILM)
This information can also be found on SalesLink by viewing: .......................................................................................................
Latest Communication Updates As always, we appreciate your continued business! Sincerely,
Agency Relations
American Airlines Global Sales |
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