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AA - AMERICAN AIRLINES

American Airlines предлагает защиту для наших клиентов, купивших билеты, которые могут пострадать в результате временной приостановки обслуживания между США и городами Азии, указанными в данном уведомлении.

 Update: January 19, 2022

·         Extend Customer Ticketed On/Before date for HND

·         Extend Effective for Ticketed Travel Dates for HND

 For service suspended in 2020 – 2021, refer to Asia – Suspension of Service – Update 30 policy

Travel Agency Guidelines

American Airlines is offering protection for our ticketed customers who may be impacted by the temporary suspension of service between the U.S. and the cities in Asia indicated in this notice. 

Please be guided by the following information: 

Affected Airports:

Customers Ticketed On/Before:

Effective for Ticketed Travel Dates:

HKG

October 24, 2021

January 1, 2022 and beyond

HND

January 16, 2022

January 1, 2022 – April 3, 2022

PEK/PKN

October 24, 2021

January 1, 2022 and beyond

AA (001) Tickets

Agency Procedures for

Service Between the United States and Asia 

All Fares Published/Private/Leisure

New Travel Dates:

Allowed through normal Ticket Validity

Reissue Ticket On/Before:

Same day as flight rebooking

Change to Origin/Destination:

Allowed 

For more information refer to these sections within this policy:

Reissue Policy Information

Changes to Origin Destination

Change to Connection City and Co-terminal / MAC Airport:

Allowed

Endorsement Box Requirements:

SKCHG/ASIA22

Refund:

Refer to Refund Guidelines within this policy

Phone Field:

Ensure the customer’s telephone contact number is updated

This information can also be found on SalesLink by viewing: .......................................................................................................
Latest Communication Updates

As always, we appreciate your continued business!

Sincerely,

Agency Relations
American Airlines Global Sales


AA - AMERICAN AIRLINES
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