American Airlines has implemented a special exception policy to our travel partners that is now available for our mutual customers due to severe weather affecting the northeaster U.S.
Our Travel Notice exception policies on American are also available when ticketed to/from/through on our Joint Business partners: This applies to both prime and codeshare flights as shown below: .............................................................................................................................................................................................. Special Travel Exception Policy | Affected Airport Codes: | BOS, BDL, BWI, DCA, EWR, HPN, IAD, ISP, JFK, LGA, PHL, PWM, PVD | Tickets Issued On/Before: | October 25, 2021 | Impacted Travel Dates: | October 25 - 26, 2021 | New Travel Dates: | October 25 - 29, 2021 | Reissuance of Tickets On/Before: | Same day as flight rebooking | Inventory Requirements: | Lowest Inventory Available – Same Cabin
Basic Economy - Refer to Inventory Requirements | Endorsement Box Requirements: Ticket Reissue Required | TNADV2/NEWXOCT | Changes to Origin/Destination: | Not Allowed
300-mile radius allowed
Refer to Changes to Origin/Destination | Changes to Stopover City: | Not Allowed | Changes to Connection City: | Allowed | Changes to Co-Terminal: | Allowed | Extended Travel Rebooking: | Allowed Note: The new ticket must include: TNADVE/NEWXOCT in the Endorsement Box or will be subject to a debit memo | Refund Eligibility: | No Refund Allowed Canceled flight or delayed flights may qualify for a refund via GDS/ARC/BSP | Travel to/from/through on American, and JB Operated and Marketed Flights: | British Airways (BA) / AA*BA Iberia (IB) / AA*IB Finnair (AY) / AA*AY Japan Airlines (JL) / AA*JL Qantas Airways (QF) / AA*QF | Sales Support Authorization | Process as SalesLink Service Request |
| | Affected Airports - City and Country Association: - Boston, MA (BOS)
- Hartford Springfield, CT (BDL)
- Baltimore Washington, MD (BWI)
- Washington Reagan, DC (DCA)
- Newark, NJ (EWR)
- Westchester County, NY (HPN)
- Washington Dulles, DC (IAD)
- Long Island Macarthur, NY (ISP)
- New York JFK, NY (JFK)
- New York LGA, NY (LGA)
- Philadelphia, PA (PHL)
- Portland, ME (PWM)
- Providence, RI (PVD)
This information can also be found on SalesLink by viewing: .......................................................................................................
Latest Communication Updates As always, we appreciate your continued business! Sincerely,
Agency Relations
American Airlines Global Sales |
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