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AA - AMERICAN AIRLINES

Issued:  May 4, 2021
Update 4:  May 12, 2021 - 1600 CST

  • Add Affected Airport Codes: BAQ, CTG

American Airlines has implemented a special exception policy to our travel partners that is now available for our mutual customers due to the civil unrest occurring in parts of Colombia. 

Our Travel Notice exception policies on American are also available when ticketed to/from/through on our Joint Business partners: This applies to both prime and codeshare flights as shown below:

..............................................................................................................................................................................................

Special Travel Exception Policy

Affected Airport Codes:

BOG, CLO, MDE, PEI, CTG, BAQ, CTG

Tickets Issued On/Before:

May 4, 2021

Impacted Travel Dates:

May 4 - 15, 2021

New Travel Dates:

May 4 - 21, 2021

Reissuance of Tickets On/Before:

Same day as flight rebooking

Inventory Requirements:

Lowest Inventory Available – Same Cabin
Basic Economy - Refer to Inventory Requirements

Endorsement Box Requirements:

Ticket Reissue Required

TNADV2/UNRST CLO

Changes to Origin/Destination:

Not Allowed
300-mile radius allowed
Refer to Changes to Origin/Destination

Changes to Stopover City:

Not Allowed

Changes to Connection City:

Allowed

Changes to Co-Terminal:

Allowed

Extended Travel Rebooking:

Allowed 

Note: The new ticket must include: TNADVE/UNRST CLO
in the Endorsement Box or will be subject to a debit memo

Refund Eligibility:

No Refund Allowed

Canceled flight or delayed flights may qualify for a refund via GDS/ARC/BSP

Travel to/from/through on American, and JB Operated and Marketed Flights:

British Airways (BA) / AA*BA
Iberia (IB) / AA*IB
Finnair (AY) / AA*AY
Japan Airlines (JL) / AA*JL
Qantas Airways (QF) / AA*QF

Sales Support Authorization

Process as SalesLink Service Request

 

Affected Airports - City and Country Association:

  • Barranquilla, Colombia  (BOG)
  • Bogota, Colombia  (BOG)
  • Cartegena, Colombia  (CTG)
  • Cali, Colombia  (CLO)
  • Medellin, Colombia (MDE)
  • Pereira, Colombia  (PEI)

This information can also be found on SalesLink by viewing: .......................................................................................................
Latest Communication Updates

As always, we appreciate your continued business!

Sincerely,

Agency Relations
American Airlines Global Sales

___________________ 

Issued:  May 12, 2021

Update: May 12, 2021/1150ct

  • Extend Impacted Travel Dates
  • Extend New Travel Dates


American Airlines has implemented a special exception policy to our travel partners that is now available for our mutual customers due to the possible impact from the civil unrest that is occurring in Israel. 

Our Travel Notice exception policies on American are also available when ticketed to/from/through on our Joint Business partners: This applies to both prime and codeshare flights as shown below:

..............................................................................................................................................................................................

Special Travel Exception Policy

Affected Airport Codes:

TLV

Tickets Issued On/Before:

May 12, 2021

Impacted Travel Dates:

May 12 - 25, 2021

New Travel Dates:

May 12, 2021 - June 15, 2021

Reissuance of Tickets On/Before:

Same day as flight rebooking

Inventory Requirements:

Lowest Inventory Available – Same Cabin
Basic Economy - Refer to Inventory Requirements

Endorsement Box Requirements:

Ticket Reissue Required

TNADV2/UNRST TLV

Changes to Origin/Destination:

Not Allowed
300-mile radius allowed
Refer to Changes to Origin/Destination

Changes to Stopover City:

Not Allowed

Changes to Connection City:

Allowed

Changes to Co-Terminal:

Allowed

Extended Travel Rebooking:

Allowed 

Note: The new ticket must include:

TNADVE/UNRST TLV in the Endorsement Box or will be subject to a debit memo

Refund Eligibility:

No Refund Allowed

 Canceled flight or delayed flights may qualify for a refund via GDS/ARC/BSP

Travel to/from/through on American, and JB Operated and Marketed Flights:

British Airways (BA) / AA*BA
Iberia (IB) / AA*IB
Finnair (AY) / AA*AY
Japan Airlines (JL) / AA*JL
Qantas Airways (QF) / AA*QF

Sales Support Authorization

Process as SalesLink Service Request

 

Affected Airports - City and Country Association:

  • Tel Aviv, Israel

This information can also be found on SalesLink by viewing: .......................................................................................................
Latest Communication Updates

As always, we appreciate your continued business!

Sincerely,

Agency Relations
American Airlines Global Sales

  


AA - AMERICAN AIRLINES
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