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AA - AMERICAN AIRLINES

Issued: April 10, 2021
Update 2:  April 22, 2021
   -  Extend Impacted Travel Dates
   -  Extend New Travel Dates 

American Airlines has implemented a special exception policy to our travel partners that is now available for our mutual customers due the volcanic eruption in St. Vincent.



Our Travel Notice exception policies on American are also available when ticketed to/from/through on our Joint Business partners: This applies to both prime and codeshare flights as shown below:

Special Travel Exception Policy

Affected Airport Codes:

BGI, UVF, SVD

Tickets Issued On/Before:

April 10, 2021

Impacted Travel Dates:

April 12 - 24, 2021
(was April 12 - 17, 2021)

New Travel Dates:

April 12 - 30, 2021
(was April 12 - 23, 2021)

Reissuance of Tickets On/Before:

Same day as flight rebooking

Inventory Requirements:

Lowest Inventory Available – Same Cabin
Basic Economy - Refer to Inventory Requirements

Endorsement Box Requirements:

Ticket Reissue Required

TNADV2/SVDVOLC

Changes to Origin/Destination:

Allowed to change to ANU or GND

300-mile radius not allowed
Refer to Changes to Origin/Destination

Changes to Stopover City:

Not Allowed

Changes to Connection City:

Allowed

Changes to Co-Terminal:

Allowed

Extended Travel Rebooking:

Allowed 

Note: The new ticket must include: TNADVE/SVDVOLC
in the Endorsement Box or will be subject to a debit memo

Refund Eligibility:

No Refund Allowed 

Canceled flight or delayed flights may qualify for a refund via GDS/ARC/BSP

Travel to/from/through on American, and JB Operated and Marketed Flights:

British Airways (BA) / AA*BA
Iberia (IB) / AA*IB
Finnair (AY) / AA*AY
Japan Airlines (JL) / AA*JL
Qantas Airways (QF) / AA*QF

Sales Support Authorization

Process as SalesLink Service Request

 

Affected Airports - City and Country Association:

  • Bridgetown, Barbados (BGI)
  • St. Lucia  Hewanora, St. Lucia  (UVF)
  • St. Vincent, St. Vincent  (SVD

This information can also be found on SalesLink by viewing: .......................................................................................................
Latest Communication Updates

As always, we appreciate your continued business!

Sincerely,

Agency Relations
American Airlines Global Sales

 


AA - AMERICAN AIRLINES