Issued: February 11, 2021
Update 5: February 16, 2021/1215ct
- Extend Tickets Issued On/Before
- Extend Impacted Travel Dates
- Extend New Travel Dates
American Airlines has implemented a special exception policy to our travel partners that is now available for our mutual customers due to the possible impact from Winter Storm Uri.
Our Travel Notice exception policies on American are also available when ticketed to/from/through on our Joint Business partners: This applies to both prime and codeshare flights as shown below:
Special Travel Exception Policy | |
Affected Airport Codes: | ABI, ACT, AMA, AUS, BPT, CLL, DFW, GGG, GRK, HOU, IAH, LAW, LBB, MAF, OKC, SAT, SJT, SPS, SWO, TUL, TXK, TYR |
Tickets Issued On/Before: | February 17, 2021 (was February 11, 2021) |
Impacted Travel Dates: | February 14 - 19, 2021 (was February 14 - 18, 2021) |
New Travel Dates: | February 11 - 28, 2021 (was February 11 - 22, 2021) |
Reissuance of Tickets On/Before: | Same day as flight rebooking |
Inventory Requirements: | Lowest Inventory Available – Same Cabin |
Endorsement Box Requirements: Ticket Reissue Required | TNADV2/WS URI TXOK |
Changes to Origin/Destination: | Not Allowed |
Changes to Stopover City: | Not Allowed |
Changes to Connection City: | Allowed |
Changes to Co-Terminal: | Allowed |
Extended Travel Rebooking: | Allowed Note: The new ticket must include: TNADVE/WS URI TXOK in the Endorsement Box or will be subject to a debit memo |
Refund Eligibility: | No Refund Allowed Canceled flight or delayed flights may qualify for a refund via GDS/ARC/BSP |
Travel to/from/through on American, and JB Operated and Marketed Flights: | British Airways (BA) / AA*BA Iberia (IB) / AA*IB Finnair (AY) / AA*AY Japan Airlines (JL) / AA*JL Qantas Airways (QF) / AA*QF |
Sales Support Authorization | Process as SalesLink Service Request |
Affected Airports - City and Country Association:
This information can also be found on SalesLink by viewing: ....................................................................................................... As always, we appreciate your continued business! Sincerely, |
