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AA - AMERICAN AIRLINES

Issued:  February 11, 2021


American Airlines has implemented a special exception policy to our travel partners that is now available for our mutual customers due to the possible impact from Winter Storm Uri.  



Our Travel Notice exception policies on American are also available when ticketed to/from/through on our Joint Business partners: This applies to both prime and codeshare flights as shown below:

Special Travel Exception Policy

Affected Airport Codes:

ABI, ACT, AMA, AUS, CLL, DFW, GGG, GRK, LAW, LBB, MAF, OKC, SAT, SJT, SPS, SWO, TUL, TXK, TYR

Tickets Issued On/Before:

February 11, 2021

Impacted Travel Dates:

February 14 - 15, 2021

New Travel Dates:

February 11 - 18, 2021

Reissuance of Tickets On/Before:

Same day as flight rebooking

Inventory Requirements:

Lowest Inventory Available – Same Cabin
Basic Economy - Refer to Inventory Requirements

Endorsement Box Requirements:

Ticket Reissue Required

TNADV2/WS URI TXOK

Changes to Origin/Destination:

Not Allowed
300-mile radius allowed
Refer to Changes to Origin/Destination

Changes to Stopover City:

Not Allowed

Changes to Connection City:

Allowed

Changes to Co-Terminal:

Allowed

Extended Travel Rebooking:

Allowed

Note: The new ticket must include: TNADVE/WS URI TXOK
in the Endorsement Box or will be subject to a debit memo

Refund Eligibility:

No Refund Allowed

Canceled flight or delayed flights may qualify for a refund via GDS/ARC/BSP

Travel to/from/through on American, and JB Operated and Marketed Flights:

British Airways (BA) / AA*BA
Iberia (IB) / AA*IB
Finnair (AY) / AA*AY
Japan Airlines (JL) / AA*JL
Qantas Airways (QF) / AA*QF

Sales Support Authorization

Process as SalesLink Service Request

 

Affected Airports - City and Country Association:

  • Abilene, TX  (ABI)
  • Amarillo, TX  (AMA)
  • Austin, TX  (AUS)
  • College Station, TX  (CLL)
  • Dallas - Fort Worth, TX  (DFW)
  • Killeen, TX  (GRK)
  • Lawton, OK  (LAW)
  • Longview, TX  (GGG)
  • Lubbock, TX  (LBB)
  • Midland - Odessa, TX  (MAF)
  • Oklahoma City, OK  (OKC)
  • San Angelo, TX  (SJT)
  • San Antonio, TX  (SAT)
  • Stillwater, OK  (SWO)
  • Texarkana, TX  (TXK)
  • Tulsa, OK  (TUL)
  • Tyler, TX  (TYR)
  • Waco, TX  (ACT)
  • Wichita Falls, TX  (SPS)

This information can also be found on SalesLink by viewing: .......................................................................................................
Latest Communication Updates

As always, we appreciate your continued business!

Sincerely,

Agency Relations
American Airlines Global Sales


AA - AMERICAN AIRLINES

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