Special Travel Exception for Service

between the U.S. and Asia

Flights Affected:

·         China

·         Hong Kong

·         Japan

·         Korea Republic

Ticketed On/Before:

February 7, 2021

Effective for Ticketed Travel Dates:

Beginning March 1, 2020 through the Suspended Travel Date range for the applicable market 

See Asia Suspension of Service policy

·         Temporary Suspension of Service – Market Detail

New Travel Dates:

Allowed now through December 31, 2021*

* For travel beyond ticket validity, see – Coronavirus Global Flexibility Waiver - Travel Notice Exception Policy

Reissue Ticket On/Before:

Same day as flight rebooking

See Asia Suspension of Service policy

Change to Origin/Destination:

Allowed

Change Fee only is waived

Fare Difference Applies

See Asia Suspension of Service policy

·         Changes to Origin/Destination

·         Reissue Policy Information

Co-terminal/MAC Airport

Allowed

Itinerary Changes Maintaining the Same Origin and Destination:

Allowed

See Asia Suspension of Service policy

·         Rebooking – Exception to Fare Rules

Endorsement Box Requirements:

(ticket must be exchanged)

SKCHG/ASIASUSP

Temporary Suspension of Service - Market Detail

See Asia Suspension of Service policy

·         Temporary Suspension of Service – Market Detail

Refund Eligibility:

See Asia Suspension of Service policy

·         See Refund Policy for available options

Customer Contact Information:

Ensure the customer’s telephone contact number and/or email address are updated in the reservation