Issued: February 3, 2021
American Airlines has implemented a special exception policy to our travel partners that is now available for our mutual customers due to a winter storm affecting the midwestern U.S.
Our Travel Notice exception policies on American are also available when ticketed to/from/through on our Joint Business partners: This applies to both prime and codeshare flights as shown below:
Special Travel Exception Policy | |
Affected Airport Codes: | ATW, AZO, CWA, GRB, GRR, LAN, MSN, ORD, SBN, TVC |
Tickets Issued On/Before: | February 3, 2021 |
Impacted Travel Dates: | February 4 - 5, 2021 |
New Travel Dates: | February 3 - 10, 2021 |
Reissuance of Tickets On/Before: | Same day as flight rebooking |
Inventory Requirements: | Lowest Inventory Available – Same Cabin |
Endorsement Box Requirements: Ticket Reissue Required | TNADV2/MWWINWX |
Changes to Origin/Destination: | Not Allowed |
Changes to Stopover City: | Not Allowed |
Changes to Connection City: | Allowed |
Changes to Co-Terminal: | Allowed |
Extended Travel Rebooking: | Allowed Note: The new ticket must include: TNADVE/MWWINWX in the Endorsement Box or will be subject to a debit memo |
Refund Eligibility: | No Refund Allowed Canceled flight or delayed flights may qualify for a refund via GDS/ARC/BSP |
Travel to/from/through on American, and JB Operated and Marketed Flights: | British Airways (BA) / AA*BA Iberia (IB) / AA*IB Finnair (AY) / AA*AY Japan Airlines (JL) / AA*JL Qantas Airways (QF) / AA*QF |
Sales Support Authorization | Process as SalesLink Service Request |
Affected Airports - City and Country Association:
This information can also be found on SalesLink by viewing: ....................................................................................................... As always, we appreciate your continued business! Sincerely, |
