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AA - AMERICAN AIRLINES

Issued: February 3, 2021

American Airlines has implemented a special exception policy to our travel partners that is now available for our mutual customers due to a winter storm affecting the midwestern U.S.



Our Travel Notice exception policies on American are also available when ticketed to/from/through on our Joint Business partners: This applies to both prime and codeshare flights as shown below:

Special Travel Exception Policy

Affected Airport Codes:

ATW, AZO, CWA, GRB, GRR, LAN, MSN, ORD, SBN, TVC

Tickets Issued On/Before:

February 3, 2021

Impacted Travel Dates:

February 4 - 5, 2021

New Travel Dates:

February 3 - 10, 2021

Reissuance of Tickets On/Before:

Same day as flight rebooking

Inventory Requirements:

Lowest Inventory Available – Same Cabin
Basic Economy - Refer to Inventory Requirements

Endorsement Box Requirements:

Ticket Reissue Required

TNADV2/MWWINWX

Changes to Origin/Destination:

Not Allowed
300-mile radius allowed
Refer to Changes to Origin/Destination

Changes to Stopover City:

Not Allowed

Changes to Connection City:

Allowed

Changes to Co-Terminal:

Allowed

Extended Travel Rebooking:

Allowed

Note: The new ticket must include:

TNADVE/MWWINWX in the Endorsement Box or will be subject to a debit memo

Refund Eligibility:

No Refund Allowed

Canceled flight or delayed flights may qualify for a refund via GDS/ARC/BSP

Travel to/from/through on American, and JB Operated and Marketed Flights:

British Airways (BA) / AA*BA

Iberia (IB) / AA*IB

Finnair (AY) / AA*AY

Japan Airlines (JL) / AA*JL

Qantas Airways (QF) / AA*QF

Sales Support Authorization

Process as SalesLink Service Request

 

Affected Airports - City and Country Association:

  • Appleton, WI  (ATW)
  • Chicago O’Hare, IL  (ORD)
  • Grand Rapids, MI  (GRR)
  • Green Bay, WI  (GRB)
  • Kalamazoo, MI (AZO)
  • Lansing, MI  (LAN)
  • Madison, WI  (MSN)
  • South Bend, IN  (SBN)
  • Traverse City, MI  (TVC)
  • Wausau Central Airport, WI  (CWA)

This information can also be found on SalesLink by viewing: .......................................................................................................
Latest Communication Updates

As always, we appreciate your continued business!

Sincerely,

Agency Relations
American Airlines Global Sales

 


AA - AMERICAN AIRLINES
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