Winter Storm Orlena - Mid-Atlantic and Northeast - Travel Notice Exception Policy
January 30, 2021
American Airlines has implemented a special exception policy to our travel partners that is now available for our mutual customers due to the possible impact from Winter Storm Orlena in this region.
Our Travel Notice exception policies on American are also available when ticketed to/from/through on our Joint Business partners: This applies to both prime and codeshare flights as shown below:
Special Travel Exception Policy | |
Affected Airport Codes: | ABE, AVP, BDL, BOS, BWI, CHO, DCA, EWR, HPN, HVN, |
Tickets Issued On/Before: | January 30, 2021 |
Impacted Travel Dates: | January 31, 2021 - February 2, 2021 |
New Travel Dates: | January 30, 2021 - February 6, 2021 |
Reissuance of Tickets On/Before: | Same day as flight rebooking |
Inventory Requirements: | Lowest Inventory Available – Same Cabin |
Endorsement Box Requirements: Ticket Reissue Required | TNADV2/WS ORLENA MANE |
Changes to Origin/Destination: | Not Allowed |
Changes to Stopover City: | Not Allowed |
Changes to Connection City: | Allowed |
Changes to Co-Terminal: | Allowed |
Extended Travel Rebooking: | Allowed Note: The new ticket must include:TNADVE/WS ORLENA MANE |
Refund Eligibility: | No Refund Allowed Canceled flight or delayed flights may qualify for a refund via GDS/ARC/BSP |
Travel to/from/through on American, and JB Operated and Marketed Flights: | British Airways (BA) / AA*BA |
Sales Support Authorization | Process as SalesLink Service Request |
Affected Airports - City and Country Association:
This information can also be found on SalesLink by viewing: ....................................................................................................... As always, we appreciate your continued business! Sincerely, |
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China Spring Festival - Travel Notice Exception Policy.
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Issued: January 29, 2021
American Airlines has implemented a special exception policy to our travel partners that is now available for our mutual customers who were scheduled to attend the Spring Festival in China.
Our Travel Notice exception policies on American are also available when ticketed to/from/through on our Joint Business partners: This applies to both prime and codeshare flights as shown below:
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Special Travel Exception Policy | |
Affected Airport Codes: | Travel to/from/within China |
Tickets Issued On/Before: | January 27, 2021 |
Impacted Travel Dates: | January 28 - March 8, 2021 |
New Travel Dates: | If ticketed to travel January 28 - February 6, 2021 - reschedule prior to ticketed flight departure If ticketed to travel February 7 - March 8, 2021 - reschedule 7 days prior to ticketed flight departure |
Reissuance of Tickets On/Before: | Same day as flight rebooking |
Inventory Requirements: | Lowest Inventory Available – Same Cabin |
Endorsement Box Requirements: Ticket Reissue Required | TNADV2/CNFESTVL |
Changes to Origin/Destination: | Allowed |
Changes to Stopover City: | Allowed |
Changes to Connection City: | Allowed |
Changes to Co-Terminal: | Allowed |
Extended Travel Rebooking: | Allowed Note: The new ticket must include: TNADVE/CNFESTVL in the Endorsement Box or will be subject to a debit memo |
Refund Eligibility: | Refund Allowed
See Refund Policy Information |
Travel to/from/through on American, and JB Operated and Marketed Flights: | British Airways (BA) / AA*BA Iberia (IB) / AA*IB Finnair (AY) / AA*AY Japan Airlines (JL) / AA*JL Qantas Airways (QF) / AA*QF |
Sales Support Authorization | Not available in SalesLink |
Affected Airports - City and Country Association:
This information can also be found on SalesLink by viewing: ....................................................................................................... As always, we appreciate your continued business! Sincerely, |
