Звезда не активнаЗвезда не активнаЗвезда не активнаЗвезда не активнаЗвезда не активна
 
AA - AMERICAN AIRLINES

Winter Storm Orlena - Mid-Atlantic and Northeast - Travel Notice Exception Policy

January 30, 2021


American Airlines has implemented a special exception policy to our travel partners that is now available for our mutual customers due to the possible impact from Winter Storm Orlena in this region. 

Our Travel Notice exception policies on American are also available when ticketed to/from/through on our Joint Business partners: This applies to both prime and codeshare flights as shown below:

Special Travel Exception Policy

Affected Airport Codes:

ABE, AVP, BDL, BOS, BWI, CHO, DCA, EWR, HPN, HVN,
IAD, IPT, ISP, JFK, LGA, LYH, MDT, MHT, PHL, PIT, PVD, PWM, RIC, ROA, SBY, SCE, SHD, SWF

Tickets Issued On/Before:

January 30, 2021

Impacted Travel Dates:

January 31, 2021 - February 2, 2021

New Travel Dates:

January 30, 2021 - February 6, 2021

Reissuance of Tickets On/Before:

Same day as flight rebooking

Inventory Requirements:

Lowest Inventory Available – Same Cabin
Basic Economy - Refer to Inventory Requirements

Endorsement Box Requirements:

Ticket Reissue Required

TNADV2/WS ORLENA MANE

Changes to Origin/Destination:

Not Allowed
300-mile radius allowed
Refer to Changes to Origin/Destination

Changes to Stopover City:

Not Allowed

Changes to Connection City:

Allowed

Changes to Co-Terminal:

Allowed

Extended Travel Rebooking:

Allowed 

Note: The new ticket must include:TNADVE/WS ORLENA MANE
in the Endorsement Box or will be subject to a debit memo

Refund Eligibility:

No Refund Allowed 

Canceled flight or delayed flights may qualify for a refund via GDS/ARC/BSP

Travel to/from/through on American, and JB Operated and Marketed Flights:

British Airways (BA) / AA*BA
Iberia (IB) / AA*IB
Finnair (AY) / AA*AY
Japan Airlines (JL) / AA*JL
Qantas Airways (QF) / AA*QF

Sales Support Authorization

Process as SalesLink Service Request

 

Affected Airports - City and Country Association:

  • Allentown, PA  (ABE)
  • Baltimore, MD  (BWI)
  • Boston, MA  (BOS)
  • Charlottesville, VA  (CHO)
  • Harrisburg, PA  (MDT)
  • Hartford, CT  (BDL)
  • Long Is. Macarthur, NY  (ISP)
  • Lynchburg, VA  (LYH)
  • Manchester, NH  (MHT)
  • Newark, NJ  (EWR)
  • Newburgh Stewart, NY  (SWF)
  • New Haven, CT  (HVN)
  • New York Kennedy, NY  (JFK)
  • New York La Guardia, NY  (LGA)
  • Philadelphia, PA  (PHL)
  • Pittsburgh, PA  (PIT)
  • Portland, ME  (PWM)
  • Providence, RI  (PVD)
  • Richmond, VA  (RIC)
  • Roanoke, VA  (ROA)
  • Salisbury, MD  (SBY)
  • Scranton, PA  (AVP)
  • Shenandoah Valley, VA  (SHD)
  • State College, PA  (SCE)
  • Washington Dulles, DC  (IAD)
  • Washington Reagan, DC  (DCA)
  • Westchester County, NY  (HPN)
  • Williamsport, PA  (IPT)

This information can also be found on SalesLink by viewing: .......................................................................................................
Latest Communication Updates

As always, we appreciate your continued business!

Sincerely,

Agency Relations
American Airlines Global Sales

_____________________________________________________________________________________________________

China Spring Festival - Travel Notice Exception Policy.

_____________________________________________________________________________________________________

Issued: January 29, 2021


American Airlines has implemented a special exception policy to our travel partners that is now available for our mutual customers who were scheduled to attend the Spring Festival in China.


Our Travel Notice exception policies on American are also available when ticketed to/from/through on our Joint Business partners: This applies to both prime and codeshare flights as shown below:

..............................................................................................................................................................................................

Special Travel Exception Policy

Affected Airport Codes:

Travel to/from/within China

Tickets Issued On/Before:

January 27, 2021

Impacted Travel Dates:

January 28 - March 8, 2021

New Travel Dates:

If ticketed to travel January 28 - February 6, 2021 - reschedule prior to ticketed flight departure

 If ticketed to travel February 7 - March 8, 2021 - reschedule 7 days prior to ticketed flight departure

Reissuance of Tickets On/Before:

Same day as flight rebooking

Inventory Requirements:

Lowest Inventory Available – Same Cabin
Basic Economy - Refer to Inventory Requirements

Endorsement Box Requirements:

Ticket Reissue Required

TNADV2/CNFESTVL

Changes to Origin/Destination:

Allowed
Refer to Changes to Origin/Destination

Changes to Stopover City:

Allowed

Changes to Connection City:

Allowed

Changes to Co-Terminal:

Allowed

Extended Travel Rebooking:

Allowed

 Note: The new ticket must include:

TNADVE/CNFESTVL in the Endorsement Box or will be subject to a debit memo

Refund Eligibility:

Refund Allowed 

  • If ticketed to travel January 28 - February 6, 2021 - process refund prior to ticketed flight departure
  • If ticketed to travel February 7 - March 8, 2021 - process refund 7 days prior to ticketed flight departure

 See Refund Policy Information 

Travel to/from/through on American, and JB Operated and Marketed Flights:

British Airways (BA) / AA*BA

Iberia (IB) / AA*IB

Finnair (AY) / AA*AY

Japan Airlines (JL) / AA*JL

Qantas Airways (QF) / AA*QF

Sales Support Authorization

Not available in SalesLink 

 

Affected Airports - City and Country Association:

  • Airports within China

This information can also be found on SalesLink by viewing: .......................................................................................................
Latest Communication Updates

As always, we appreciate your continued business!

Sincerely,

Agency Relations
American Airlines Global Sales

 


AA - AMERICAN AIRLINES
Log in to comment