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AA - AMERICAN AIRLINES

Issued: November 30, 2020

Update 4: January 6, 2021

  • Extend Tickets Issued On/Before
  • Extend Impacted Travel Dates
  • Extend New Travel Dates


American Airlines has implemented a special exception policy to our travel partners that is now available for our mutual customers.

Our Travel Notice exception policies on American are also available when ticketed to/from/through on our Joint Business partners: This applies to both prime and codeshare flights as shown below:

..............................................................................................................................................................................................

Special Travel Exception Policy

Affected Airport Codes:

LIH

Tickets Issued On/Before:

January 6, 2021

(was January 5, 2021)

Impacted Travel Dates:

December 2, 2020 - March 3, 2021

(was December 2, 2020 - January 27, 2021)

New Travel Dates:

December 2, 2020 - March 3, 2021

(was December 2020 - January 27, 2021)

Reissuance of Tickets On/Before:

Same day as flight rebooking

Inventory Requirements:

Lowest Inventory Available – Same Cabin
Basic Economy - Refer to Inventory Requirements

Endorsement Box Requirements:

Ticket Reissue Required

TNADV2/LIH FLEX

Changes to Origin/Destination:

Allowed - HNL, KOA, OGG
300-mile radius allowed
Refer to Changes to Origin/Destination

Changes to Stopover City:

Not Allowed

Changes to Connection City:

Allowed

Changes to Co-Terminal:

Allowed

Extended Travel Rebooking:

Allowed

Note: The new ticket must include:

TNADVE/LIH FLEX in the Endorsement Box or will be subject to a debit memo

Refund Eligibility:

No Refund Allowed

Canceled flight or delayed flights may qualify for a refund via GDS/ARC/BSP

Travel to/from/through on American, and JB Operated and Marketed Flights:

British Airways (BA) / AA*BA

Iberia (IB) / AA*IB

Finnair (AY) / AA*AY

Japan Airlines (JL) / AA*JL

Qantas Airways (QF) / AA*QF

Sales Support Authorization

Process as SalesLink Service Request

 

Affected Airports - City and Country Association:

  • Lihue  Kauai, HI 

This information can also be found on SalesLink by viewing: .......................................................................................................
Latest Communication Updates

As always, we appreciate your continued business!

Sincerely,

Agency Relations
American Airlines Global Sales


AA - AMERICAN AIRLINES

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