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AA - AMERICAN AIRLINES

 Issued: November 30, 2020
Update:  December 15, 2020

American Airlines has implemented a special exception policy to our travel partners that is now available for our mutual customers.



Our Travel Notice exception policies on American are also available when ticketed to/from/through on our Joint Business partners: This applies to both prime and codeshare flights as shown below:


Special Travel Exception Policy

Affected Airport Codes:

LIH

Tickets Issued On/Before:

December 15, 2020
(was November 30, 2020)

Impacted Travel Dates:

December 2, 2020 - January 5, 2021
(was December 2 - 16, 2020)

New Travel Dates:

December 2, 2020 - January 5, 2021
(was December 2 - 16, 2020)

Reissuance of Tickets On/Before:

Same day as flight rebooking

Inventory Requirements:

Lowest Inventory Available – Same Cabin
Basic Economy - Refer to Inventory Requirements

Endorsement Box Requirements:

Ticket Reissue Required

TNADV2/LIH FLEX

Changes to Origin/Destination:

Allowed - HNL, KOA, OGG
300-mile radius allowed
Refer to Changes to Origin/Destination

Changes to Stopover City:

Not Allowed

Changes to Connection City:

Allowed

Changes to Co-Terminal:

Allowed

Extended Travel Rebooking:

Allowed 

Note: The new ticket must include:

TNADVE/LIH FLEX in the Endorsement Box or will be subject to a debit memo

Refund Eligibility:

No Refund Allowed 

Canceled flight or delayed flights may qualify for a refund via GDS/ARC/BSP

Travel to/from/through on American, and JB Operated and Marketed Flights:

British Airways (BA) / AA*BA
Iberia (IB) / AA*IB
Finnair (AY) / AA*AY
Japan Airlines (JL) / AA*JL
Qantas Airways (QF) / AA*QF

Sales Support Authorization

Process as SalesLink Service Request

 

Affected Airports - City and Country Association:

  • Lihue  Kauai, Hawaii (LIH)

This information can also be found on SalesLink by viewing: .......................................................................................................
Latest Communication Updates

As always, we appreciate your continued business!

Sincerely,

Agency Relations
American Airlines Global Sales

 


AA - AMERICAN AIRLINES
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