Issued: November 6, 2020
Update 4: December 7, 2020
- Extend Tickets Issued On/Before
- Extend Impacted Travel Dates
- Extend New Travel Dates
American Airlines has implemented a special exception policy to our travel partners that is now available for our mutual customers due to flooding and damage to our SAP terminal from Tropical Depression Eta.
Our Travel Notice exception policies on American are also available when ticketed to/from/through on our Joint Business partners: This applies to both prime and codeshare flights as shown below:
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Special Travel Exception Policy | |
Affected Airport Codes: | SAP |
Tickets Issued On/Before: | December 7, 2020 (was November 19, 2020) |
Impacted Travel Dates: | November 6, 2020 - January 6, 2021 (was November 6 - December 20, 2020) |
New Travel Dates: | November 6, 2020 - January 31, 2021 (was November 6, 2020 - December 25, 2020) |
Reissuance of Tickets On/Before: | Same day as flight rebooking |
Inventory Requirements: | Lowest Inventory Available – Same Cabin |
Endorsement Box Requirements: Ticket Reissue Required | TNADV2/SAP TN |
Changes to Origin/Destination: | Allowed - TGU/RTB 300-mile radius allowed |
Changes to Stopover City: | Not Allowed |
Changes to Connection City: | Allowed |
Changes to Co-Terminal: | Allowed |
Extended Travel Rebooking: | Allowed Note: The new ticket must include: TNADVE/SAP TN in the Endorsement Box or will be subject to a debit memo |
Refund Eligibility: | No Refund Allowed Canceled flight or delayed flights may qualify for a refund via GDS/ARC/BSP |
Travel to/from/through on American, and JB Operated and Marketed Flights: | British Airways (BA) / AA*BA Iberia (IB) / AA*IB Finnair (AY) / AA*AY Japan Airlines (JL) / AA*JL Qantas Airways (QF) / AA*QF |
Sales Support Authorization | Process as SalesLink Service Request |
Affected Airports - City and Country Association:
This information can also be found on SalesLink by viewing: ....................................................................................................... As always, we appreciate your continued business! Sincerely, |
