Special Travel Exception Policy

Affected Airport Codes:

BZE, GUA, RTB, SAL, TGU

Tickets Issued On/Before:

November 15, 2020

Impacted Travel Dates:

November 15 - 20, 2020

New Travel Dates:

November 15 - 25, 2020

Reissuance of Tickets On/Before:

Same day as flight rebooking

Inventory Requirements:

Lowest Inventory Available – Same Cabin
Basic Economy - Refer to Inventory Requirements

Endorsement Box Requirements:

Ticket Reissue Required

TNADV2/IOTA CNTRL AM

Changes to Origin/Destination:

Not Allowed
300-mile radius allowed
Refer to Changes to Origin/Destination

Changes to Stopover City:

Not Allowed

Changes to Connection City:

Allowed

Changes to Co-Terminal:

Allowed

Extended Travel Rebooking:

Allowed 

Note: The new ticket must include:

TNADVE/IOTA CNTRL AM in the Endorsement Box or will be subject to a debit memo

Refund Eligibility:

No Refund Allowed 

Canceled flight or delayed flights may qualify for a refund via GDS/ARC/BSP

Travel to/from/through on American, and JB Operated and Marketed Flights:

British Airways (BA) / AA*BA
Iberia (IB) / AA*IB
Finnair (AY) / AA*AY
Japan Airlines (JL) / AA*JL
Qantas Airways (QF) / AA*QF

Sales Support Authorization

Process as SalesLink Service Request

Affected Airports - City and Country Association:

• Belize City, Belize  (BZE)
• Guatamala City, Guatamala  (GUA)
• Roatan, Honduras  (RTB)
• Sal Salvador, El Salvador  (SAL)
• Tegucigalpa, Honduras  (TGU)

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