Dear Valued Travel Partner, We are very pleased to announce that Vueling & LEVEL will be joining the IAG Portal in mid-December. This is very exciting news, as we will have four IAG carriers offering NDC content on the Portal, allowing you to benefit from even more choice and increased flexibility.

 The IAG Portal will offer the following content and services for our Vueling & LEVEL customers: Vueling:

• Direct & connecting flights
• Basic and Optima fares
• Frequent flyer program
• Spanish citizens discounts: residents & large families
• Add seat in booking process and postbooking
• Add checked baggage in booking process and postbooking
• 24h hold (fee applies)

 LEVEL:

• Direct & connecting flights with Vueling
• Add checked baggage in booking process

 Vueling and LEVEL content will be automatically integrated to your flight searches on all routes operated by the airlines. If you do not want to receive the Vueling or LEVEL content, then please email Адрес электронной почты защищен от спам-ботов. Для просмотра адреса в вашем браузере должен быть включен Javascript. before 11/11/2020 to opt out. In addition to the introduction of Vueling & LEVEL content to the Portal, we also have additional capability going live in the weeks of October 2020. Servicing of un-ticketed bookings is now live, and disruption support will be delivered by the end of the month. British Airways: 

• Servicing of un-ticketed bookings
  • Change of date/time
  • Add disability SSR
  • Add seat (24hr time limit)
  • Add meal
  • Name correction
  • Ticket issuance now includes external bookings
• Full Disruption support
  • This will enable you to receive disruption notifications in the Portal, and the ability to service all types of disrupted bookings:
    • Cancellations inside/outside 72hrs with/without alternatives
    • Schedule changes
      • Flight time change
      • Date change
      • Route change
      • Aircraft change
      • Cabin change
      • Flight number change
      • Carrier change
    • Re-accommodations for Operation cancellations
    • Re-accommodations for Delays

  Thank you for your ongoing support and partnership. Warm RegardsBritish Airways Distribution Team