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LO - LOT POLISH AIRLINES

Уважаемые коллеги,  Информируем вас о том, что с 10 сентября 2020 года LOT Polish Airlines вносит корректировки в политику изменения билетов.

  Все тарифы на любые рейсы LO, проданные в период с 10 сентября по 31 декабря 2020 г., позволяют менять билеты без оплаты сбора ( штрафной санкции) за обмен. • При обмене пассажир не платит никаких сборов, кроме возможной разницы в цене, если исходный тариф не доступен на новую дату. • Нет ограничений на количество изменений и новых дат поездки в опубликованном расписании и сроках действия билетов. • Возможно изменение маршрута - обмен билетов вручную обязателен.  Действующая процедура COVID WAIVER 2020 также остается в силе.  Это изменение было применено специально в примечании к тарифу в виде расширения текущего текста как ОБЩЕЕ ПРАВИЛО - отмеченного желтым цветом ниже для применяемого тарифа. Хотя текущие тарифные условия для ИЗМЕНЕНИЙ отображаются первыми, следующие положения ОБЩЕГО ПРАВИЛА применяются к продажам с 10 сентября. Мы работаем над решением, которое устранит такие двусмысленности, на данный момент, пожалуйста, помните о приоритете положений, обозначенных как ОБЩЕЕ ПРАВИЛО. 

**  RULES DISPLAY  **                  OB FEES INCLUDED

10NOV20**10NOV20/LO WAWBUD/NSP;EH/TPM   336/MPM   403

LN FARE BASIS    OW   PLN  RT   B PEN  DATES/DAYS   AP MIN MAX R

03 LSAVG0                    32 L NRF    -     -   +  +  + 12M R

FCL: LSAVG0    TRF:  21 RULE: SAV1 BK:  L

PTC: ADT-ADULT              FTC: XPN-INSTANT PURCHASE NONREF

FARE FAMILY            : ECOSAVER

PE.PENALTIES

  CANCELLATIONS

    ANY TIME

      TICKET IS NON-REFUNDABLE IN CASE OF CANCEL/NO-SHOW/

        REFUND.

      WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.

         NOTE -

          WAIVERS MUST BE EVIDENCED BY DEATH CERTIFICATE

          ----------------------------------------------

          FULL REFUND PERMITTED BEFORE DEPARTURE IN CASE OF

          REJECTION OF VISA.EMBASSY STATEMENT REQUIRED.

          --------------------------------------

          WHEN COMBINING NON-REFUNDABLE FARES WITH

          REFUNDABLE FARES

          - THE AMOUNT PAID ON EACH REFUNDABLE FARE

          COMPONENT IS REFUNDED.

          - THE AMOUNT PAID ON EACH NON-REFUNDABLE FARE

          COMPONENT WILL NOT BE REFUNDED.

          - WHEN COMBINING FARES CHARGE THE SUM OF THE

          CANCELLATION FEES OF ALL CANCELLED FARE

          COMPONENTS.

          ----------------------------------------

          FOR NON REFUNDABLE TICKETS THE YQ SURCHARGE WILL

          NOT BE REFUNDED.

          ----------------------------------------

          ANY TIME

          IF A RETURN TICKET SHALL BE USED ONLY FOR

          ONE WAY TRAVEL- THE DIFFERENCE BETWEEN THE RETURN

          PORTION OF THE FARE FOR TRAVEL WHICH WILL BE USED

          AND THE APPLICABLE ONE WAY FARE WILL BE

          CALCULATED.

          THE APPLICABLE ONE WAY IS THE ONE WAY FARE WITHIN

          THE FLEX FARE FAMILY AND THE SAME OR HIGHER RBD

          AND MUST COMPLY WITH ALL PROVISIONS OF THE NEW

          FARE BEING APPLIED.

  CHANGES

    ANY TIME

      PER TICKET CHARGE EUR 70.00 FOR REISSUE/REVALIDATION.

      CHILD/INFANT DISCOUNTS APPLY.

      WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.

         NOTE -

          WAIVERS MUST BE EVIDENCED BY DEATH CERTIFICATE

          ------------------------------------------

          REBOOKING/REISSUE IS A ROUTING/DATE/FARE BASIS

          FLIGHT MODIFICATION

          ------------------------------------------

          FARE CAN BE REISSUED TO OTHER LO INTERNATIONAL

          FARES WITHIN SAVER/STANDARD/FLEX/PREMIUM/BUSINESS

          FARE FAMILY WHICH ARE EQUAL OR HIGHER THAN THE

          ORIGINAL FARES EXCLUDING BRO/ZRO FARE TYPE CODES

          ALL CONDITIONS OF THE NEW FARE MUST BE MET

          AND PASSENGER PAYS THE DIFFERENCE IN FARE PLUS

          CHANGE OF RESERVATION FEE IF ANY APPLIES.

          -----------------------------

          CHANGES/REISSUE NOT PERMITTED IN CASE OF NO-SHOW.

          REFER  TO REFUND SECTION

          ---------------------------------------

          NO CHANGE FEE APPLIES WHEN REPRICING WITH HIGHER

          FARE FAMILY -FLX OR -FFX.

           -----------------------------

          IN CASE OF FARE COMBINATION CHARGE THE HIGHEST

          FEE OF ALL CHANGED FARE COMPONENTS.

          -------------------------------

          CHANGE OF FARE BREAK POINT PERMITTED - TICKET MUST

          BE EXCHANGED MANUALLY.

  *** GENERAL RULE FOLLOWS ***

  CHANGES

    ANY TIME

      CHANGES PERMITTED FOR REISSUE/REVALIDATION.

         NOTE -

          SALE RESTRICTION   10SEP20-31DEC20

          --------------------------------------------------

          -------

          WAIVERS MUST BE EVIDENCED BY

          DEATH CERTICICATE

          -------------------------------------------

          CHARGE  APPLY PER TRANSACTION

          ------------------------------------

          REBOOKING/REISSUE IS A

          ROUTING/DATE/FARE BASIS/

          FLIGHT MODIFICATION.

          REBOOKING/REISSUE MUST BE

          MADE BEFORE DEPARTURE OF THE

          FLIGHT BEING CHANGED.

          ------------------------------------

          FARE CAN BE REISSUED TO OTHER

          INTERNATIONAL FARES

          THAT ARE EQUAL OR HIGHER THAN THE

          ORIGINAL FARES

          - EXCEPT FTC ERU/PRO/BRO/ZRO

          ALL CONDITIONS OF THE NEW FARE

          MUST BE MET

          AND PASSENGER PAYS THE DIFFERENCE

          IN FARE PLUS

          CHANGE OF RESERVATION FEE IF ANY

          APPLIES.

          -----------------------------

          IN CASE OF FARE COMBINATIONS

          CHARGE THE HIGHEST

          FEE OF ALL CHANGED FARE COMPONENT

          -------------------------------

          CHANGE OF FARE BREAK POINT

          PERMITTED - TICKET MUST

          BE EXCHANGED MANUALLY.

          -------------------------------

                // IN THE EVENT OF NO SHOW //

            WHEN CHANGES ARE REQUESTED

          AFTER DEPARTURE

            OF THE ORIGINALLY SCHEDULED

          FLIGHT

          - WHOLE TICKET MUST BE

          RECALCULATED FROM THE POINT

          OF ORIGIN AND FARE ON A FARE

          COMPONENT PASSENEGER

          IS NO SHOW MUST BE UPGRADED TO

          ANY FTC EU/WU/BU

          OR FULL BUSINESS INTERNATIONAL

          FARES / AND

          PASSENEGER PAYS THE DIFFERENCE IN

          FARES.

          OR

           - TICKET MUST BE REFUNDED -

          CANCELLATION RULES

          APPLY

  

Best regards,

LOT Sales Department


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