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AA - AMERICAN AIRLINES

Issued: March 16, 2020
Update 35: September 8, 2020

  • Extend Market Detail - Expected Resumption of Service Market Update

Уважаемые коллеги,

Пожалуйста ознакомьтесь с последними обновлениями специальной политики для агентств, в связи с приостановлением рейсов между США, Южной Америкой и странами Карибского бассейна, вследствие ситуации с коронавирусом. 


 Подробная информация ниже. Обновленный раздел выделен красным (инфо по ссылке).

  
Special Travel Exception for Service
between the Americas, the Caribbean, and the United States
Affected Countries/Regions:·         Antigua
·         Argentina
·         Aruba
·         Bahamas
·         Barbados
·         Belize
·         Bermuda
·         Bonaire
·         Brazil
·         Canada
·         Cayman   Islands
·         Chile
·         Colombia
·         Costa Rica
·         Cuba
·         Curacao
·         Dominican Republic
·         Ecuador
·         El Salvador
·         Grenada
·         Guadeloupe
·         Guatemala
·         Guyana
·         Haiti
·         Honduras
·         Jamaica
·         Martinique
·         Mexico
·         Nicaragua
·         Panama
·         Peru
·         Puerto Rico
·         St. Croix
·         St. Kitts
·         St Lucia
·         St. Maarten
·         St Thomas
·         St. Vincent and the Grenadines
·         Trinidad and Tobago
·         Turks and Caicos
·         Uruguay
Ticketed On/Before:September 30, 2020
Effective for Ticketed Travel Dates: Beginning March 1, 2020 through the Suspended Travel Date range for the applicable market
 
See Americas and Caribbean Suspension of Service policy
·     Temporary Suspension of Service – Market Detail
New Travel Dates:Allowed now through December 31, 2021*
 
*For travel beyond ticket validity, see – Coronavirus Global Flexibility Waiver - Travel Notice Exception Policy
Protection for BSB / MAO / GIGSee Americas and Caribbean Suspension of Service policy
·     Protection for BSB/MAO on G3
Reissue Ticket On/Before:Same day as flight rebooking
 
See Americas and Caribbean Suspension of Service policy
·     Reissue Policy Information
Change to Origin/Destination:Allowed
Change Fee only is waived
Fare Difference Applies
 
See Americas and Caribbean Suspension of Service policy
·         Changes to Origin/Destination
·         Reissue Policy Information
Co-terminal/MAC AirportAllowed
Endorsement Box Requirements:
(ticket must be exchanged)
SKCHG/SASUSP
Temporary Suspension of Service - Market DetailSee Americas and Caribbean Suspension of Service policy
·     Temporary Suspension of Service – Market Detail
Refund Eligibility:See Americas and Caribbean Suspension of Service policy
·     See Refund Policy for available options
Customer Contact Information: Ensure the customer’s telephone contact number and/or email address are updated in the reservation

This information can also be found on SalesLink by viewing: Latest Communication Updates
 
Благодарим вас за сотрудничество.

С уважением,
команда American Airlines GSA Russia

 


AA - AMERICAN AIRLINES

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