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AA - AMERICAN AIRLINES

Issued: March 16, 2020
Update 18: September 1, 2020

  • Update Market Detail - add PRG/VCE

Уважаемые коллеги,
Высылаем самую последнюю политику исключений, в связи с приостановлением рейсов между США и Европой/Ближним Востоком/Африкой.


Пожалуйста ознакомьтесь с информацией ниже.

 
Special Travel Exception for Service
between the U.S. and Europe / Middle East / Africa
Flights Affected:·         Croatia
·         Czech  Republic
·         France
·         Germany
·         Greece
·         Hungary
·         Iceland
·         Ireland
·         Italy
·         Morocco
·         Netherlands
·         Poland
·         Portugal
·         Spain
·         Switzerland
·         United Kingdom
Ticketed On/Before:September 30, 2020
Effective for Ticketed Travel Dates: Beginning March 1, 2020 through the Suspended Travel Date range for the applicable market.
 
See Europe Middle East Suspension of Service policy
·        Temporary Suspension of Service – Market Detail for suspended travel dates
New Travel Dates:Allowed now through December 31, 2021*
 *For travel beyond ticket validity, see – Coronavirus Global Flexibility Waiver - Travel Notice Exception Policy
Reissue Ticket On/Before:Same day as flight rebooking
See Europe Middle East Suspension of Service policy
·        Reissue Policy Information
Protect Options for BUD & KRK
·         Ticketed On/Before: April 2, 2020
·         Effective for Ticketed Travel Dates: May 19 – October 24, 2020
View Europe Middle East Suspension of Service policy
Protect Options for WAW
·         Ticketed On/Before: April 2, 2020
·         Effective for Ticketed Travel Dates: May 19 – June 30, 2020
View Europe Middle East Suspension of Service policy
Change to Origin/Destination:Allowed
Change Fee only is waived
Fare Difference Applies
 
See Europe Middle East Suspension of Service policy
·         Changes to Origin/Destination
·         Reissue Policy Information
Co-terminal/MAC AirportAllowed
Itinerary Changes Maintaining the Same Origin and Destination:Allowed
 
See Europe Middle East Suspension of Service policy
·         Rebooking – Exception to Fare Rules
Endorsement Box Requirements:
(ticket must be exchanged)
SKCHG/EUSUSP
Temporary Suspension of Service - Market DetailSee Europe Middle East Suspension of Service policy
·         Temporary Suspension of Service – Market Detail
Refund Eligibility:See Europe Middle East Suspension of Service policy
·         See Refund Policy for available options
Customer Contact Information: Ensure the customer’s telephone contact number and/or email address are updated in the reservation


Эту информацию можно найти на SalesLink: Latest Communication Updates
Благодарим вас за сотрудничество.

С уважением,
команда American Airlines GSA Russia

  


AA - AMERICAN AIRLINES
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