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AA - AMERICAN AIRLINES
Issued: March 16, 2020
Update 7: May 4, 2020
  • Extend market detail for certain markets
Уважаемые коллеги,
 
Высылаем самую последнюю политику исключений, в связи с приостановлением рейсов между США и Европой/Ближним Востоком/Африкой.



Пожалуйста ознакомьтесь с информацией ниже.

 

 
Special Travel Exception for Service
between the U.S. and Europe / Middle East / Africa
Flights Affected:·         Croatia
·     Czech Republic
·         France
·         Germany
·         Greece
·         Hungary
·         Iceland
·         Ireland
·         Italy
·         Morocco
·         Netherlands
·         Poland
·         Portugal
·         Spain
·         Switzerland
·         United Kingdom
Ticketed On/Before:April 7, 2020
Effective for Ticketed Travel Dates: Beginning March 1, 2020 through the Suspended Travel Date range for the applicable market.
 
See Suspension of Service policy
·         Temporary Suspension of Service – Market Detail for suspended travel dates
New Travel Dates:Now through December 31, 2021
 
Note: Travel on the new ticket must be completed by December 31, 2021
Reissue Ticket On/Before:Same day as flight rebooking
·         For possible exceptions on tickets that expire between March 1, 2020 and September 30, 2020 – See Extend Travel Rebooking Guidelines
Change to Origin/Destination:Allowed
Change Fee only is waived
Fare Difference Applies
 
See Suspension of Service policy
·         Changes to Origin/Destination
·         Reissue Policy Information
Itinerary Changes Maintaining the Same Origin and Destination:Allowed
 
See Suspension of Service policy
·         Rebooking – Exception to Fare Rules
Endorsement Box Requirements:
(ticket must be exchanged)
SKCHG/EUSUSP
Temporary Suspension of Service - Market DetailSee Suspension of Service policy
·         Temporary Suspension of Service – Market Detail
Refund Eligibility:See Suspension of Service policy
·         See Refund Policy for available options
Customer Contact Information: Ensure the customer’s telephone contact number and/or email address are updated in the reservation
Эту информацию можно найти на SalesLink: Latest Communication Updates
Благодарим вас за сотрудничество.

С уважением,
команда American Airlines GSA Russia
 

AA - AMERICAN AIRLINES
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