AA - AMERICAN AIRLINES - South America/Central American/Caribbean - Temporary Suspension of Service - Update

Информация о материале: Родительская категория: Новости; Категория: Авиакомпании; Опубликовано: 17 марта 2020; Просмотров: 541

Update: March 16, 2020 2100 cst
· Add Affected Countries

Уважаемые коллеги,

Обновления выделены в таблице красным - расширен список стран.

American Airlines внедрила специальную политику исключений для агентств, в связи с приостановлением рейсов в Южную Америку, вследствие ситуации с коронавирусом.

Пожалуйста ознакомьтесь с информацией ниже.

Affected Airports

AA (001) Tickets
Agency Procedures for
Service Between South America, Central America, the Caribbean and the U.S.

All Fares Published/Private/Leisure

All airports affected by
Discontinuation of Service from the following countries:

·         Argentina
·         Brazil
·         Chile
·         Colombia
·         Ecuador
·         Guyana
·         Peru
·         Uruguay
·         El Salvador
·         Guatemala
·         St. Maarten

The following guidelines apply:

Protection Options:

·         AA*/BA
·         BA Prime
o    BA may be booked via BR/PE/MX/Carib through March 22, 2020

·         G3 Prime
o     See guidelines for booking inventories

Note: Must confirm that you have received a record locator or OSI acknowledgement from the other carrier

Special Travel Exceptions Considerations
Ticketed On/Before:	March 16, 2020
Effective for Ticketed Travel Dates On/After:	March 16, 2020 – May 31, 2020
Reissue Ticket On/Before:	Same day as flight rebooking and within Ticket Validity
Inventory Requirements for · AA*/BA · BA Prime · G3 Prime	If booking on AA/BA or BA: Book same RBD as originally ticketed or next lowest available RBD, same cabin up to and including H inventory for main cabin · AA/BA · BA Prime If booking on G3 Prime: Book in O inventory. If O is not available may book B, N, U, A inventories in that order. · G3 Prime o Local traffic within South America only Basic Economy ticketed fares: Short-haul - B inventory only. AA* - original ticketed inventory or lowest avail-able up to and including H.
Change to Origin/Destination:	Not allowed
Refund:	Allowed Refer to Refund
Phone Field:	Ensure the customer’s telephone contact number is updated

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AA - AMERICAN AIRLINES - South America/Central American/Caribbean - Temporary Suspension of Service - Update

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