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AA - AMERICAN AIRLINES

Уважаемые коллеги,
 
American Airlines внедрила специальную политику исключений для агентств, в связи с приостановлением рейсов в Южную Америку, вследствие ситуации с коронавирусом.



Пожалуйста ознакомьтесь с информацией ниже.


 
Affected Airports
AA (001) Tickets
Agency Procedures for
Service Between South America and the U.S.
 
All Fares Published/Private/Leisure
All airports affected by
Discontinuation of Service to/from the following countries:
 
·         Argentina
·         Brazil
·         Chile
·         Colombia
·         Ecuador
·         Guyana
·         Peru
·         Uruguay
 
The following guidelines apply:
 
Protection Options:
 
·         AA*/BA
·         BA Prime
o    BA may be booked via BR/PE/MX/Carib through March 22, 2020


·         G3 Prime
o     See guidelines for booking inventories
 
 
Note: Must confirm that you have received a record locator or OSI acknowledgement from the other carrier
 
Special Travel Exceptions Considerations
Ticketed On/Before: March 16, 2020
Effective for Ticketed Travel Dates On/After: March 16, 2020 through May 31, 2020
Reissue Ticket On/Before: Same day as flight rebooking and within Ticket Validity
Inventory Requirements for
 
·        AA*/BA
·        BA Prime
 
·        G3 Prime


 
 
If booking on AA*/BA or BA:
 
Book same RBD as originally ticketed or next lowest available RBD, same cabin up to and including H inventory for main cabin
 
·        AA*/BA
·        BA Prime
 
 
If booking on G3 Prime:
 
Book in O inventory. If O is not available may book B, N, U, A inventories in that order.
 
·        G3 Prime
o   Local traffic within South America only
 
 
Basic Economy ticketed fares:
Short-haul - B inventory only.
AA* - original ticketed inventory or lowest avail-able up to and including H.
 
Change to Origin/Destination: Not allowed
Refund: Allowed
Refer to Refund
Phone Field: Ensure the customer’s telephone contact number is updated
 
 

This information can also be found on SalesLink by viewing: ...........
Latest Communication Updates

Благодарим вас за сотрудничество.

С уважением,
команда American Airlines GSA Russia


AA - AMERICAN AIRLINES
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