Air France and KLM always put the health and safety of customers
and staff first. To take adequate measures to ensure their health
and safety, we closely monitor the developments of Covid-19, the
Coronavirus, and are in continuous contact with various national
and international health and aviation authorities.
Air France and KLMRead and stay informed
Ensuring high
hygienic standards
Hygiene, both onboard and at the airport,
is of great importance for us. Bringing
passengers safely and healthy to their
destination is our top priority and to be
able to guarantee this we always follow
strict hygiene rules. Covid-19, the
Coronavirus, does not survive well outside
the body and is destroyed with detergent. We
thoroughly clean and disinfect each aircraft
before departure. This includes vacuuming
all seats and carpets, cleaning and
disinfecting everything passengers may come
into contact with, and providing clean
blankets which we distribute in a protective
plastic film. For catering, we always adhere
to the strictest hygiene rules.
During the flight
To ensure excellent air quality onboard, the
air is continuously refreshed with outside
air. The air recycling systems have
certified filters that continuously purify
the air and trap pathogens, including
Covid-19.
Additionally, the Air France and KLM crew
is briefed to remain alert throughout each
flight. If a passenger falls ill, a strict
protocol for infectious diseases comes into
effect. Special Corona kits, available on
each flight, help prevent the spread of the
virus. The crew will take care of the
passenger and assist those who sat nearby.
Our partners Delta Air Lines
and Virgin Atlantic
have similar strict protocols in place where
the health and safety of your customers is
of most importance.
Book with
confidence
In these fast-changing
times, Air
France and KLM
understand the
concerns you and your
customers might have
about booking and
traveling. We are
constantly monitoring
the situation and
adjusting our network
according to the latest
travel updates. Because
we want you and your
customers to book with
minimum stress, we
guarantee you can change
their booking at no
extra cost. In addition,
our partners Delta
Air Lines and Virgin
Atlantic have
similar rebook policies
in place.
Changes in
network
For the latest updates about our flights in
general and specifically to the United
States, Italy, Middle East or Asia please
check the AgentConnect.biz
homepage or our websites for the most up to
date information.
We are here for
you
Should you have any questions or concerns,
we are here for you at any time. You can
contact us or check the websites to stay
informed about the latest updates and -
voluntary - rebook policies:
