Hygiene, both onboard and at the airport, is of great importance for us. Bringing passengers safely and healthy to their destination is our top priority and to be able to guarantee this we always follow strict hygiene rules. Covid-19, the Coronavirus, does not survive well outside the body and is destroyed with detergent. We thoroughly clean and disinfect each aircraft before departure. This includes vacuuming all seats and carpets, cleaning and disinfecting everything passengers may come into contact with, and providing clean blankets which we distribute in a protective plastic film. For catering, we always adhere to the strictest hygiene rules.

During the flight
To ensure excellent air quality onboard, the air is continuously refreshed with outside air. The air recycling systems have certified filters that continuously purify the air and trap pathogens, including Covid-19.

Additionally, the Air France and KLM crew is briefed to remain alert throughout each flight. If a passenger falls ill, a strict protocol for infectious diseases comes into effect. Special Corona kits, available on each flight, help prevent the spread of the virus. The crew will take care of the passenger and assist those who sat nearby.

Our partners Delta Air Lines and Virgin Atlantic have similar strict protocols in place where the health and safety of your customers is of most importance. 

For the latest updates about our flights in general and specifically to the United States, Italy, Middle East or Asia please check the AgentConnect.biz homepage or our websites for the most up to date information.

Should you have any questions or concerns, we are here for you at any time. You can contact us or check the websites to stay informed about the latest updates and - voluntary - rebook policies: 

• AgentConnect.biz
• Airfrance.com
• KLM.com
• Delta.com or DeltaPro
• Virginatlantic.com