AA - AMERICAN AIRLINES - Novel Coronavirus - Europe - Travel Notice Exception Policy

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AA - AMERICAN AIRLINES

Уважаемые коллеги,
 
American Airlines внедрила специальную политику исключений для агентств, в связи с введением новых ограничений на поездки из Европы, введенными правительством США из-за развивающейся ситуации с коронавирусом.



Наша политика исключений American распространяется на авиабилеты, выписанные на стоке на 001, на собственные рейсы American (AA Prime), а также на кодшеринговые рейсы AA * / AY, AA * / BA, AA * / IB, AA * / JL и AA * / QF.

Пожалуйста ознакомьтесь с информацией ниже.

Special Travel Exception Policy
 
Affected Airport Codes: All Airports within the following countries:
  • Austria
  • Belgium
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Iceland
  • Ireland
  • Italy
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom
Tickets Issued On/Before: March 11, 2020
Impacted Travel Dates: March 11, 2020 - May 31, 2020
New Travel Dates: March 11, 2020 - December 31, 2020
Reissuance of Tickets On/Before: Same day as flight rebooking
Inventory Requirements: Same Inventory, Same Booking Class, Same Cabin
  • If rebooked to a higher booking class or cabin, fare difference is applicable
Basic Economy - Refer to Inventory Requirements
Endorsement Box Requirements:
Ticket Reissue Required		 TNADV2/NVLCRNA EUR
Changes to Origin/Destination: Allowed*
    *Change Fee only is waived, Fare Difference Applies

Refer to Changes to Origin/Destination
Changes to Stopover City: Allowed*
    *Change Fee only is waived, Fare Difference Applies
Changes to Connection City: Allowed*
    *Change Fee only is waived, Fare Difference Applies 
Changes to Co-Terminal: Allowed*
    *Change Fee only is waived, Fare Difference Applies
Extended Travel Rebooking: Allowed*
    *Change Fee only is waived, Fare Difference Applies
 Note: The new ticket must include: TNADVE/NVLCRNA EUR
in the Endorsement Box or will be subject to a debit memo
Refund Eligibility: No Refund Allowed*
     *Foreign Nationals refer to Refund Policy Information

Canceled flight / 60+ minute delay may be processed for a refund via GDS/ARC/BSP
Travel to/from/through on American, and JB Operated and Marketed Flights: 001 ticket stock for travel on:
·         AA Prime
·         AA*/AY
·         AA*/BA
·         AA*/IB
·         AA*/JL
·         AA*/QF
 
Note: No JB Prime flights are allowed
Sales Support Authorization SalesLink Service Request is not applicable


Affected Airports - City and Country Association:

  • All Airports to/from/thru the affected Countries listed above

This information can also be found on SalesLink by viewing: 
Latest Communication Updates

Благодарим вас за сотрудничество.

С уважением,
команда American Airlines GSA Russia


AA - AMERICAN AIRLINES
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