Issued: February 27, 2020
Update 2: March 2, 2020
Extend Impacted Travel Dates
Extend New Travel Dates
Уважаемые коллеги,
American Airlines обновила политику исключений, в связи с
распространением нового коронавируса (Novel Coronavirus) в
Европе.
Специальные условия American Airlines также
распространяются на авиабилеты, выписанные на бланках
наших Joint Business партнеров (BA/AY/IB/JL). Условия
распространяются на собственные и кодшеринговые рейсы.
Пожалуйста ознакомьтесь с информацией ниже.
| Special Travel Exception Policy | |
| Affected Airport Codes: | BGY, BLQ, FCO, FLR, LIN, MXP, NAP, PSA, TRN, VCE, VRN |
| Tickets Issued On/Before: | February 27, 2020 |
| Impacted Travel Dates: | February 27, 2020 - April
24, 2020 (was February 27, 2020 - March 15, 2020) |
| New Travel Dates: | February 27, 2020 - June
30, 2020 (was February 27, 2020 - April 3, 2020) |
| Reissuance of Tickets On/Before: | Same day as flight rebooking |
| Inventory Requirements: | Lowest Inventory
Available – Same Cabin Basic Economy - Refer to Inventory Requirements |
| Endorsement Box
Requirements: Ticket Reissue Required |
TNADV2/COVID19 IT |
| Changes to Origin/Destination: | Not Allowed 300-mile radius allowed Refer to Changes to Origin/Destination |
| Changes to Stopover City: | Not Allowed |
| Changes to Connection City: | Allowed |
| Changes to Co-Terminal: | Allowed |
| Extended Travel Rebooking: | Allowed Note: The new ticket must include: TNADVE/COVID19 IT in the Endorsement Box or will be subject to a debit memo |
| Refund Eligibility: | No Refund Allowed Canceled flight / 60+ minute delay may be processed for a refund via GDS/ARC/BSP |
| Travel to/from/through on American, and JB Operated and Marketed Flights: | British Airways (BA) /
AA*BA Iberia (IB) / AA*IB Finnair (AY) / AA*AY Japan Airlines (JL) / AA*JL Qantas Airways (QF) / AA*QF |
| Sales Support Authorization | Process as SalesLink Service Request |
Affected Airports - City and Country Association:
· Bologna, Italy (BGY)
· Florence, Italy (FLR)
· Milan Linate, Italy (LIN)
· Milan Malpensa, Italy (MXP)
· Milan Orio Al Ser, Italy (BLQ)
· Naples, Italy (NAP)
· Pisa, Italy (PSA)
- Rome Fiumicino, Italy (FCO)
· Turin, Italy (TRN)
· Venice, Italy (VCE)
· Verona, Italy (VRN)
This information can also be
found on SalesLink by viewing: .......................................................................................................
Благодарим вас за сотрудничество.
С уважением,
команда American Airlines GSA Russia
