Issued: January 24, 2020
Update 8: February 26, 2020
Update Changes to Origin/Destination - Remove ICN
Уважаемые коллеги,
American Airlines обновила политику исключений, в связи с
распространением нового коронавируса (Novel Coronavirus) в
регионе.
Специальные условия American Airlines также
распространяются на авиабилеты, выписанные на бланках
наших Joint Business партнеров (BA/AY/IB/JL). Условия
распространяются на собственные и кодшеринговые рейсы.
Пожалуйста ознакомьтесь с информацией ниже.
| Special Travel Exception Policy | |
| Affected Airport Codes: | PEK, PVG |
| Tickets Issued On/Before: | January 24, 2020 |
| Impacted Travel Dates: | January 24, 2020 - April 24,
2020 (was January 24, 2020 - March 27, 2020) |
| New Travel Dates: | January 24, 2020 - June 30,
2020 (was January 24, 2020 - May 31, 2020) |
| Reissuance of Tickets On/Before: | Same day as flight rebooking |
| Inventory Requirements: | Lowest Inventory Available –
Same Cabin Basic Economy - Refer to Inventory Requirements |
| Endorsement Box
Requirements: Ticket Reissue Required |
TNADV2/CRNA VRS CHINA |
| Changes to Origin/Destination: | Allowed Restricted to the following cities: HND, *If Customer is Mid-Trip: this restriction does not apply Refer to Changes to Origin/Destination |
| Changes to Stopover City: | Not Allowed |
| Changes to Connection City: | Allowed |
| Changes to Co-Terminal: | Allowed |
| Extended Travel Rebooking: | Allowed Note: The new ticket must include: TNADVE/CRNA VRS CHINA in the Endorsement Box or will be subject to a debit memo |
| Refund Eligibility: | Allowed Canceled flight / 60+ minute delay may be processed for a refund via GDS/ARC/BSP |
| Travel to/from/through on American, and JB Operated and Marketed Flights: | British Airways (BA) / AA*BA Iberia (IB) / AA*IB Finnair (AY) / AA*AY Japan Airlines (JL) / AA*JL Qantas Airways (QF) / AA*QF |
| Sales Support Authorization | Process as SalesLink Service Request |
Affected Airports - City and Country Association:
- Beijing, China (PEK)
- Shanghai Pudong, China (PVG)
This information can also be found
on SalesLink by viewing: .......................................................................................................
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Благодарим вас за сотрудничество.
С уважением,
команда American Airlines GSA Russia
