Уважаемые коллеги,
American Airlines информирует об обновленной политике в
связи с приостановкой выполнения рейсов из Лос-Анджелеса
(LAX) в Пекин (PEK) и Шанхай (PVG). Приостановка рейсов
в азиатский регион связана с распространением нового
коронавируса (Novel Coronavirus).
Пожалуйста ознакомьтесь с информацией ниже.
Issued: January 29, 2020
Update 2: February 11, 2020
· Extend Effective for Ticketed
Travel Dates
| Special Travel
Exception for Service between LAX and PEK / PVG |
|
| Flights Affected: | Flights LAX
to/from PEK or PVG Flights DFW to/from PEK or PVG |
| Ticketed On/Before: | January 29, 2020 |
| Effective for Ticketed Travel Dates: | Now – April 24,
2020 (was February 9 – March 27, 2020) |
| Reissue Ticket On/Before: | Same day as flight rebooking |
| Rebooking Options: | Rebook same
inventory as originally ticketed in the same cabin or
next lowest available inventory up to and including H in
the main cabin: · AA flights · AA* operated by a JB partner · AA* operated by a oneworld partner · AA* operated by a non-oneworld partner · JB Prime · oneworld Prime o Must confirm that you have received a record locator or OSI acknowledgement from the other carrier o AA/AA* must be over the water · Other Airline is not allowed unless rebooked on same routing, inventory, and carrier that is on the 001 ticket |
| Change to Origin/Destination: | Not allowed |
| If Customer is Mid-Trip | Reroute using Travel Notice guidelines |
| Refund Eligibility: | Allowed Refer to Refund Policy on Suspension of Service policy document |
| Endorsement Box: | SKCHG/CORONAVIRUS |
| Phone Field: | Ensure the customer’s telephone contact number is updated |
This information can also be found
on SalesLink by viewing: .......................................................................................................
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вас за сотрудничество.
С уважением,
команда American Airlines GSA Russia
