Звезда не активнаЗвезда не активнаЗвезда не активнаЗвезда не активнаЗвезда не активна

Уважаемые коллеги,
American Airlines обновила политику исключений, в связи с распространением нового коронавируса (Novel Coronavirus) в регионе.

Специальные условия American Airlines также распространяются на авиабилеты, выписанные на бланках наших Joint Business партнеров (BA/AY/IB/JL). Условия распространяются на собственные и кодшеринговые рейсы.

Пожалуйста ознакомьтесь с информацией ниже.

Issued:  January 24, 2020
Update 7:  February 11, 2020

  • Extend Impacted Travel Dates
  • Extend New Travel Dates


Special Travel Exception Policy
Affected Airport Codes: PEK, PVG
Tickets Issued On/Before: January 24, 2020
Impacted Travel Dates: January 24, 2020 - April 24, 2020
(was January 24, 2020 - March 27, 2020)
New Travel Dates: January 24, 2020 - June 30, 2020
(was January 24, 2020 - May 31, 2020)
Reissuance of Tickets On/Before: Same day as flight rebooking
Inventory Requirements: Lowest Inventory Available – Same Cabin
Basic Economy - Refer to Inventory Requirements
Endorsement Box Requirements:
Ticket Reissue Required
Changes to Origin/Destination: Allowed
Restricted to the following cities: 
*If Customer is Mid-Trip: this restriction does not apply  
 Refer to Changes to Origin/Destination
Changes to Stopover City: Not Allowed
Changes to Connection City: Allowed
Changes to Co-Terminal: Allowed
Extended Travel Rebooking: Allowed
Note: The new ticket must include:
TNADVE/CRNA VRS CHINA in the Endorsement Box or will be subject to a debit memo
Refund Eligibility: Allowed
Canceled flight / 60+ minute delay may be processed for a refund via GDS/ARC/BSP
Travel to/from/through on American, and JB Operated and Marketed Flights: British Airways (BA) / AA*BA
Iberia (IB) / AA*IB
Finnair (AY) / AA*AY
Japan Airlines (JL) / AA*JL
Qantas Airways (QF) / AA*QF
Sales Support Authorization Process as SalesLink Service Request

Affected Airports - City and Country Association:

  • Beijing, China  (PEK)
  • Shanghai Pudong, China  (PVG)

This information can also be found on SalesLink by viewing: .......................................................................................................
Latest Communication Updates
Благодарим вас за сотрудничество.

С уважением,
команда American Airlines GSA Russia


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