Уважаемые коллеги,
Просьба ознакомиться с важной информацией от American Airlines, которая касается политики изменений и исключений в связи с забастовкой в Бразилии 28 апреля 2017.
Специальные условия American Airlines также распространяются на авиабилеты, выписанные на бланках наших партнеров по альянсу Joint Business. Условия распространяются на собственные и кодшеринговые рейсы.
Подробная информация ниже.
Special Travel Exceptions Considerations | |
Affected Airports: | BSB, CNF, GIG, GRU, MAO, REC |
Tickets Issued On/Before: | April 26, 2017 |
Impacted Travel Dates: | April 28, 2017 |
New Travel Dates: | April 27 – 30, 2017 |
Reissuance of Tickets On/Before: | Same day changes are made |
Inventory Requirements: | Lowest Inventory – Same Cabin Exception – tickets issued as Basic Economy fares must be booked in “B” inventory only |
Waiver Code: Validated: 001 |
TNADV2 Tour Code/IT Box- if unable to alter due to the ticketed fare auto populates specific information; indicate the waiver code in the Endorsement Box along with the required verbiage for that fare. Refer to Tour Code/IT Box |
Endorsement Box Policy: | BRAZIL STRIKE APRIL This is the only required verbiage in the Endorsement Box and supersedes all other information |
Cuba SSR: RFTV Reason Code Requirement | If Applicable RFTV SSR must be reentered in the PNR for the new itinerary |
OSI Requirements: | CART/AN Number (if applicable) No other information is required in the OSI Field |
Changes to Origin/Destination: | Not Allowed Exception: 300- Mile Radius allowed Refer to Change to Origin/Destination |
Changes to Stopover City: | Not Allowed |
Changes to Connecting City: | Allowed |
Changes to Co–Terminal: | Allowed |
Extended Travel Rebooking: | View Extended Travel Rebooking after the Travel Event Ticket must be reissued no later than April 30, 2017 |
Refund Eligibility: | Flight Not Cancelled: Not Allowed Flight Cancelled: Allowed via ARC/BSP Refer to Refund Policy on Travel Notice |
Travel to/from/through on American and JB Operated and Marketed Flights: |
British Airways (BA) / AA*BA Iberia (IB) / AA*IB Finnair (AY) / AA*AY Japan Airlines (JL) / AA*JL |
Rebooking to an Alternate Flight when the Flight is Cancelled: | Follow Schedule Irregularity (IROPS) by clicking on: Schedule Irregularity (IROPS) Please note when American cancels the customer’s flight you can always self-refund a non-refundable ticket through ARC/BSP processing. |
Affected City/State(s)
- Brasilia, Brazil (BSB)
- Belo Horizonte, Brazil (CNF)
- Rio de Janeiro, Brazil (GIG)
- Sao Paulo, Brazil (GRU)
- Manaus, Brazil (MAO)
- Recife, Brazil (REC)
Для более подробной информации посетите специальные страницы agency reference pages