Уважаемые коллеги, Просьба ознакомиться с важной информацией от American Airlines, которая касается политики изменений и исключений в связи с надвигающимся на Северо-восточный регион США штормом.
Специальные условия American Airlines также распространяются на авиабилеты, выписанные на бланках наших партнеров по альянсу Joint Business. Условия распространяются на собственные и кодшеринговые рейсы.
Подробная информация ниже.
Special Travel Exceptions Considerations | |
Affected Airports: | BOS,ISP,MHT,SWF,JFK,LGA,EWR,HPN |
Tickets Issued On/Before: | April 3, 2017 |
Impacted Travel Date: | April 4, 2017 |
New Travel Dates: | April 3, 2017 - April 7, 2017 |
Reissuance of Tickets On/Before | Same day changes are made |
Inventory Requirements: | Lowest Inventory – Same Cabin Exception – tickets issued as Basic Economy fares must be booked in “B” inventory only |
Waiver Code: Validate: 001 |
TNADV2 Note: Tour Code/IT Box- if unable to alter due to the ticketed fare auto populates specific information; indicate the waiver code in the Endorsement Box along with the required verbiage for that fare Refer to Tour Code/IT Box |
Endorsement Box Policy: | NE EARLY APR STORM This is the only required verbiage in the Endorsement Box and supersedes all other information |
Cuba SSR: RFTV Reason Code Requirement | If Applicable RFTV SSR must be reentered in the PNR for the new itinerary |
OSI Requirements: | CART/AN Number (if applicable) No other information is required in the OSI Field |
Changes to Origin/Destination: | Not allowed Exception: 300- Mile Radius allowed Refer to Change of Origin/Destination |
Changes to Stopover City: | Not Allowed |
Changes to Connecting City: | Allowed |
Changes to Co–Terminal: | Allowed Refer to Co-Terminal |
Extended Travel Rebooking: | View Extended Travel Rebooking after the Travel Event Ticket must be reissued no later than April 7, 2017 |
Refund Eligibility: | Flight Not Cancelled: Not Allowed Flight Cancelled: Allowed via ARC/BSP Refer to Refund Policy on Travel Notice |
Travel to/from/through on American and JB Operated and Marketed Flights: |
British Airways (BA) / AA*BA Iberia (IB) / AA*IB Finnair (AY) / AA*AY Japan Airlines (JL) / AA*JL |
Rebooking to an Alternate Flight when the Flight is Canceled: | Follow Schedule Irregularity (IROPS) by clicking on: Schedule Irregularity (IROPS) Please note when American cancels the customer’s flight you can always self-refund a non-refundable ticket through ARC/BSP processing. |
Affected City/State(s)
- Boston, MA (BOS)
- Long Island MacArthur, NY (ISP)
- Manchester, NH (MHT)
- Newark, NJ (EWR)
- Newburgh Stewart, NY (SWF)
- New York JFK, NY (JFK)
- New York LGA, NY (LGA)
- Westchester County, NY (HPN)
Для более подробной информации посетите специальные страницы agency reference pages
С уважением,
команда American Airlines TAL Aviation GSA