Уважаемые коллеги,
Просьба ознакомиться с важным уведомлением от American Airlines, которое касается политики изменений и исключений в связи с сильнейшим ураганом Мэттью, который затронул регион Карибского бассейна.
Специальные условия American Airlines также распространяются на авиабилеты, выписанные на бланках наших партнеров по альянсу Joint Business. Условия распространяются на собственные и кодшеринговые рейсы.
Подробная информация ниже.
Special Travel Exceptions Considerations | |
Affected Airports: | CAP, CFG, HOG, KIN, MBJ, PAP, PLS, SNU |
Tickets Issued On/Before: | October 2, 2016 |
Impacted Travel Dates: | October 1 – 4, 2016 |
New Travel Dates: | September 30, 2016 – October 7, 2016 |
Reissuance of Tickets On/Before | October 7, 2016 |
Waiver Code: AA001 and US037 |
TNADV2 Note: Tour Code/IT Box- if unable to alter due to the ticketed fare auto populates specific information; indicate the waiver code in the Endorsement Box along with the required verbiage for that fare Refer to Tour Code/IT Box |
Cuba SSR: RFTV Reason Code Requirement | RFTV SSR must be reentered in the PNR for the new itinerary |
OSI Requirements: | MATTHEW MID CARIB SEP2016 CART/AN Number (if applicable) |
Inventory Requirements: | Lowest Inventory – Same Cabin |
Changes to Origin/Destination: | AllowedRefer to Change of Origin/Destination |
Changes to Stopover City: | Not Allowed |
Changes to Connecting City: | Allowed |
Changes to Co–Terminal: | Allowed Refer to Co-Terminal |
Refund Eligibility: | Flight Not Canceled: Not Allowed Flight Canceled: Allowed via ARC/BSP Refer to Refund Policy on Travel Notice |
Rebooking to an Alternate Flight when the Flight is Canceled: | Follow Schedule Irregularity (IROPS) by clicking on: Schedule Irregularity (IROPS) Please note when American cancels the customer’s flight you can always self-refund a non-refundable ticket through ARC/BSP processing. |
Affected City/State(s)
- Cap Haitien, Haiti (CAP)
- Cienfuegos, Cuba (CFG)
- Holguin, Cuba (HOG)
- Kingston Manley, Jamaica (KIN)
- Montego Bay, Jamaica, (MBJ)
- Port Au Prince, Haiti (PAP)
- Providenciales, Turks and Caicos (PLS)
- Santa Clara Cu, Cuba (SNU)
С уважением,
команда American Airlines TAL Aviation GSA