Уважаемые Агенты,
IATA рекомендовала использование новых стандартов SSR для ввода контактной информации в бронирование: контактного телефона пассажира и адреса электронной почты:
SSR CTCE - Passenger contact email address
SSR CTCM - Passenger contact mobile number
SSR CTCR - Passenger contact refused
Данные стандарты должны применяться при выписке билетов на бланках LOT c 1 сентября 2014 года.
Пожалуйста, ознакомьтесь с информацией параграфа 830D „Процедура бронирования для аккредитованных агентов ”:
”The Agent should provide contact details on behalf of the passenger by entering in Name Record (PNR) of the passenger’s mobile phone number and e-mail address, while maintaining compliance with all applicable data protection directives and regulations. Contact details should be entered in the PNR in compliance with the Resolutions governing resevations procedures. Memebers and BSP Airlines shall use these contact details exclusively for the purpose of operational notifications and shall not use the contact details for sales and marketing purposes.”
Список CTCE, CTCM, CTCR форматов для различных GDS систем, включая примеры и инструкцию:
AMADEUS |
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SRCTCE-MAXIME.ANSEL//AMADEUS.COM/FR According to AIRIMP recommendation: use // (double slash) in place of @ (at sign) in E-mail address and (double dot) in place of _ (underscore) in E-mail address. |
MAXIME.ANSEL//AMADEUS.COM = email address FR = Country code – 2 alpha - optional |
MOBILE |
SRCTCM-0123456789/FR |
0123456789 = phone number – only numeric FR = Country code – 2 alpha - optional |
REFUSE |
SRCTCR-REFUSED |
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SABRE |
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3CTCE/(Email Address)-(Name Assoc.) 3CTCE/(EMAIL ADDRESS)/(language code)-(Name Assoc.) 4CTCE(segment number)/(Email Address)-(Name Assoc. 3CTCE(A for all)/(Email address)-(Name Assoc.) |
3CTCE/JOHN.SMITH//AOL.COM-1.1 3CTCE/JOHN.SMITH//AOL.COM/EN-1.1 4CTCE2/JOHN.SMITH//AOL.COM-3.2 3CTCEA/JOHN.SMITH//AOL.COM-2.1 |
MOBILE |
3CTCM/(Phone Number)-(Name Assoc.) 3CTCM/(phone)/(Language Code)-(Name Assoc.) 4CTCM(Segment)/Phone)-(Name Assoc.) 4CTCMA(A for all)/Phone)-(Name Assoc.) |
3CTCM/1223344444-1.1 3CTCM/1234455555/DE-1.2 4CTCM1/1223344444-1.1 4CTCMA/1223344444-1.1 |
REFUSE |
3CTCR/(Free Text)-1.1 3CTCA(All segments)/(Free Text)-1.1 3CTCR (segment)/(Free Text)-(Name Assoc.) |
3CTCR/REFUSED TO PROVIDE CTC INFO-1.1 3CTCRA/REFUSED-1.1 3CTCR1/REFUSED TO GIVE CTC INFO-1.1 |
GALILEO |
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SI.P1/SSRCTCEYYHK1/J.SMITH//YAHOO.COM SI.P2/SSRCTCEYYHK1/JOHN..SMITH//GMAIL.COM/DE |
DE = preferred language for contact is German |
MOBILE |
SI.P1/SSRCTCMLHHK1/12021234567 SI.P1/SSRCTCMLHHK1/496987654321/DE |
DE = preferred language for contact is German |
REFUSE |
SI.P3/SSRCTCRYYHK1/PASSENGER REFUSED TO PROVIDE INFORMATION |
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WORLDSPAN |
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3SSRCTCEYYHK1/ J.SMITH//YAHOO.COM-1.1 3SSRCTCEYYHK1/ JOHN.SMITH//GMAIL.COM/DE-1.1 |
DE = preferred language for contact is German |
MOBILE |
3SSRCTCMLHHK1/12021234567-1.1 3SSRCTCMLHHK1/496987654321/DE-1.1 |
DE = preferred language for contact is German |
REFUSE |
3SSRCTCRYYHK1/NO CONTACT INFORMATION-1.1 |