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LO-logoУважаемые Агенты,

IATA рекомендовала использование новых стандартов SSR для ввода контактной информации в бронирование: контактного телефона пассажира и адреса электронной почты:

SSR CTCE - Passenger contact email address
SSR CTCM - Passenger contact mobile number
SSR CTCR - Passenger contact refused

Данные стандарты должны применяться при выписке билетов на бланках LOT c 1 сентября 2014 года.

Пожалуйста, ознакомьтесь с информацией параграфа 830D „Процедура бронирования для аккредитованных агентов ”:

”The Agent should provide contact details on behalf of the passenger by entering in Name Record (PNR) of the passenger’s mobile phone number and e-mail address, while maintaining compliance with all applicable data protection directives and regulations. Contact details should be entered in the PNR in compliance with the Resolutions governing resevations procedures. Memebers and BSP Airlines shall use these contact details exclusively for the purpose of operational notifications and shall not use the contact details for sales and marketing purposes.”

Список CTCE, CTCM, CTCR форматов для различных GDS систем, включая примеры и инструкцию:

AMADEUS

EMAIL

SRCTCE-MAXIME.ANSEL//AMADEUS.COM/FR

According to AIRIMP recommendation: use // (double slash) in place of @ (at sign) in E-mail address and (double dot) in place of _ (underscore) in E-mail address.

MAXIME.ANSEL//AMADEUS.COM = email address

FR = Country code – 2 alpha - optional

MOBILE

SRCTCM-0123456789/FR

0123456789 = phone number – only numeric

FR = Country code – 2 alpha - optional

REFUSE

SRCTCR-REFUSED

 

SABRE

EMAIL

3CTCE/(Email Address)-(Name Assoc.)

3CTCE/(EMAIL ADDRESS)/(language code)-(Name Assoc.)

4CTCE(segment number)/(Email Address)-(Name Assoc.

3CTCE(A for all)/(Email address)-(Name Assoc.)

3CTCE/JOHN.SMITH//AOL.COM-1.1

3CTCE/JOHN.SMITH//AOL.COM/EN-1.1

4CTCE2/JOHN.SMITH//AOL.COM-3.2

3CTCEA/JOHN.SMITH//AOL.COM-2.1

MOBILE

3CTCM/(Phone Number)-(Name Assoc.)

3CTCM/(phone)/(Language Code)-(Name Assoc.)

4CTCM(Segment)/Phone)-(Name Assoc.)

4CTCMA(A for all)/Phone)-(Name Assoc.)

3CTCM/1223344444-1.1

3CTCM/1234455555/DE-1.2

4CTCM1/1223344444-1.1

4CTCMA/1223344444-1.1

REFUSE

3CTCR/(Free Text)-1.1

3CTCA(All segments)/(Free Text)-1.1

3CTCR (segment)/(Free Text)-(Name Assoc.)

3CTCR/REFUSED TO PROVIDE CTC INFO-1.1

3CTCRA/REFUSED-1.1

3CTCR1/REFUSED TO GIVE CTC INFO-1.1

GALILEO

EMAIL

SI.P1/SSRCTCEYYHK1/J.SMITH//YAHOO.COM

SI.P2/SSRCTCEYYHK1/JOHN..SMITH//GMAIL.COM/DE

DE = preferred language for contact is German

MOBILE

SI.P1/SSRCTCMLHHK1/12021234567

SI.P1/SSRCTCMLHHK1/496987654321/DE

DE = preferred language for contact is German

REFUSE

SI.P3/SSRCTCRYYHK1/PASSENGER REFUSED TO PROVIDE INFORMATION

 

WORLDSPAN

EMAIL

3SSRCTCEYYHK1/ J.SMITH//YAHOO.COM-1.1

3SSRCTCEYYHK1/ JOHN.SMITH//GMAIL.COM/DE-1.1

DE = preferred language for contact is German

MOBILE

3SSRCTCMLHHK1/12021234567-1.1

3SSRCTCMLHHK1/496987654321/DE-1.1

DE = preferred language for contact is German

REFUSE

3SSRCTCRYYHK1/NO CONTACT INFORMATION-1.1

 

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