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Dear Travel Partner,

To combat the escalating Covid-19 situation in India, the Indian government have announced lockdown measures that will impact our call centre in Delhi. Due to these measures, our call centre has temporarily been closed . We are rapidly working through our contingency plans, but this will have an impact on call waiting times for which we are truly sorry. 

We would be grateful at this time if you could only phone us with bookings that are due to travel within the next 72 hours. For refunds, please continue to refund through GDSs. We appreciate your patience and understanding at this time.

We will be updating the very latest situation on batraveltrade.com, so please continue to check online for more information.

Kind regards,
British Airways

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