Уважаемые коллеги,
Просьба ознакомиться с информацией от American Airlines,
которая касается политики изменений и исключений в
связи с забастовкой в Германии.
Специальные условия American Airlines также распространяются
на авиабилеты, выписанные на бланках наших партнеров по
альянсу Joint Business (BA/AY/IB). Условия распространяются на
собственные и кодшеринговые рейсы.
Подробная информация ниже.
| Special Travel Exceptions Considerations |
| Affected Airport Codes: | FRA, HAJ, HAM |
| Tickets Issued On/Before: | January 11, 2019 |
| Impacted Travel Dates: | January 15, 2019 |
| New Travel Dates: | January 13 – 18, 2019 |
| Reissuance of Tickets On/Before: | Same day as flight rebooking | ||
| Inventory Requirements: | Lowest
Inventory Available – Same Cabin Basic Economy ticketed fares: Short-haul - B inventory only. Long-haul – AA Prime – B Inventory AA* - original ticketed inventory or lowest available O – B |
||
| Endorsement
Box Requirements: Ticket Reissue Required |
TNADV2/FRA INDUSTRIAL ACTION Note: Endorsement Box must include: TNADV2/FRA INDUSTRIAL ACTION or will be subject to a debit memo. This is the only Endorsement Box documentation required on the exchange ticket and supersedes all previous information |
||
| Cuba SSR Requirements: | Applicable
when booking includes travel to/from Cuba Reenter RFTV SSR in the PNR for the new itinerary |
||
| Changes to Origin/Destination: | Not Allowed 300-mile radius allowed Note: Refer to Changes to Origin/Destination on the Travel Notice |
||
| Changes to Stopover City: | Not Allowed | ||
| Changes to Connecting City: | Allowed | ||
| Changes to Co–Terminal: | Allowed Note: Refer to Changes to Co-Terminal on Travel Notice |
||
| Extend Travel Rebooking: | Allowed Reissue ticket by 18/1/2019 TNADVE/FRA INDUSTRIAL ACTION Note: The new ticket must include: TNADVE/FRA INDUSTRIAL ACTION in the Endorsement Box or will be subject to a debit memo This is the only Endorsement Box documentation required and supersedes all previous information Note: Refer to Extend Travel Rebooking after the Travel Event on the Travel Notice |
||
| Refund Eligibility: | No Refund Allowed Cancelled flights only may be processed for a refund via GDS/ARC/BSP Note: Refer to Refund Policy on the Travel Notice |
||
| Travel to/from/through on American and JB Operated and Marketed Flights: | British Airways (BA) / AA*BA Iberia (IB) / AA*IB Finnair (AY) / AA*AY Japan Airlines (JL) / AA*JL |
||
| Did your ticketed flight cancel? | |||
| Need to rebook to an alternate flight when the flight is cancelled? | Follow Schedule
Irregularity/IROPS guidelines by clicking on: Schedule Irregularity - IROPS |
||
Affected
Airports – City & Country Association:
- Frankfurt, Germany (FRA)
- Hamburg, Germany (HAM)
- Hannover, Germany (HAJ)
Подробная
информация на агентских страницах agency
reference pages
Благодарим вас за
сотрудничество.
С уважением,
команда American Airlines GSA Russia
