Уважаемые коллеги,
Просьба ознакомиться с важным уведомлением от American Airlines, которое касается политики изменений и исключений в связи с тем, что 4 и 5 января 2017 вулкан Турриальба (Коста-Рика) выбросил большие объемы пепла и привел к вынужденной приостановке международных авиарейсов.
Специальные условия American Airlines также распространяются на авиабилеты, выписанные на бланках наших партнеров по альянсу Joint Business. Условия распространяются на собственные и кодшеринговые рейсы.
Подробная информация ниже.
Special Travel Exceptions Considerations | |
Affected Airports: | SJO |
Tickets Issued On/Before: | January 4, 2017 |
Impacted Travel Dates: | January 4 – 7, 2017 |
New Travel Dates: | January 4 – 14, 2017 |
Reissuance of Tickets On/Before: | January 14, 2017 |
Waiver Code: Validated: 001 |
TNADV2 Tour Code/IT Box- if unable to alter due to the ticketed fare auto populates specific information; indicate the waiver code in the Endorsement Box along with the required verbiage for that fare. Refer to Tour Code/IT Box |
Inventory Requirements: | Lowest Inventory – Same Cabin |
Extended Travel Rebooking: | View Extended Travel Rebooking after the Travel Event |
Cuba SSR: RFTV Reason Code Requirement | If Applicable RFTV SSR must be reentered in the PNR for the new itinerary Refer to RFTV Information |
OSI Requirements: | SJO VOLCANO JAN2017 CART/AN Number (if applicable) |
Changes to Origin/Destination: | Not Allowed Exception: 300- Mile Radius allowed Refer to Change to Origin/Destination |
Changes to Stopover City: | Not Allowed |
Changes to Connecting City: | Allowed |
Changes to Co–Terminal: | Allowed |
Refund Eligibility: | Flight Not Canceled: Not Allowed Flight Canceled: Allowed via ARC/BSP Refer to Refund Policy on Travel Notice |
Travel to/from/through on American and JB Operated and Marketed Flights: |
British Airways (BA) / AA*BA Iberia (IB) / AA*IB Finnair (AY) / AA*AY Japan Airlines (JL) / AA*JL |
Rebooking to an Alternate Flight when the Flight is Canceled: | Follow Schedule Irregularity (IROPS) by clicking on: Schedule Irregularity (IROPS) Please note when American cancels the customer’s flight you can always self-refund a non-refundable ticket through ARC/BSP processing. |
Affected City/State(s)
- San Jose, Costa Rica (SJO)
Для дополнительной информации пожалуйста посетите специальные страницы agency reference pages
С уважением,
команда American Airlines TAL Aviation GSA