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AA - AMERICAN AIRLINES

Issued: February 6, 2021 

Update: February 6, 2021/1330ct

  • Update Affected Airport Codes - Add CRW / Remove CHS

American Airlines has implemented a special exception policy to our travel partners that is now available for our mutual customers due to Winter Storm Quade.

Our Travel Notice exception policies on American are also available when ticketed to/from/through on our Joint Business partners: This applies to both prime and codeshare flights as shown below:

..............................................................................................................................................................................................

Special Travel Exception Policy

Affected Airport Codes:

ABE, ALB, ART, AVL, AVP, BDL, BGR, BOS, BTV, BWI, CHO, CRW, CHS , DCA, EWR, HPN, HVN, IAD, IPT, ISP, ITH, JFK, LGA, LYH, MDT, MHT, PHL, PVD, PWM, ROA, SCE, SWF, SYR, TRI

Tickets Issued On/Before:

February 6, 2021

Impacted Travel Dates:

February 7 - 8, 2021

New Travel Dates:

February 6 - 13, 2021

Reissuance of Tickets On/Before:

Same day as flight rebooking

Inventory Requirements:

Lowest Inventory Available – Same Cabin
Basic Economy - Refer to Inventory Requirements

Endorsement Box Requirements:

Ticket Reissue Required

TNADV2/WSQUADE

Changes to Origin/Destination:

Not Allowed
300-mile radius allowed
Refer to Changes to Origin/Destination

Changes to Stopover City:

Not Allowed

Changes to Connection City:

Allowed

Changes to Co-Terminal:

Allowed

Extended Travel Rebooking:

Allowed 

Note: The new ticket must include:

TNADVE/WSQUADE in the Endorsement Box or will be subject to a debit memo

Refund Eligibility:

No Refund Allowed 

Canceled flight or delayed flights may qualify for a refund via GDS/ARC/BSP

Travel to/from/through on American, and JB Operated and Marketed Flights:

British Airways (BA) / AA*BA

Iberia (IB) / AA*IB

Finnair (AY) / AA*AY

Japan Airlines (JL) / AA*JL

Qantas Airways (QF) / AA*QF

Sales Support Authorization

Process as SalesLink Service Request

 

Affected Airports - City and Country Association:

·         Allentown Bethlehem, PA   (ABE)

·         Albany Intl, NY        (ALB)

·         Asheville, NC  (AVL)

·         Baltimore Washington, MD  (BWI)

·         Bangor, ME             (BGR)

·         Boston, MA             (BOS)

·         Burlington, VT  (BTV)

·         Charleston, WV  (CRW)

·         Charleston, SC  (CHS)

·         Charlottesville, VA    (CHO)

·         Hartford Springfield, CT  (BDL)

·         Harrisburg Intl, PA     (MDT)

·         Ithaca, NY              (ITH)

·         Long Island Macarthur, NY   (ISP)

·         Lynchburg, VA           (LYH)

·         Manchester     NH, NH   (MHT)

·         Newark, NJ             (EWR)

·         Newburgh  Stewart, NY   (SWF)

·         New Haven, CT          (HVN)

·         New York JFK, NY        (JFK)

·         New York LGA, NY        (LGA)

·         Philadelphia, PA         (PHL)

·         Portland, ME    (PWM)

·         Providence, RI          (PVD)

·         Roanoke, VA     (ROA)

·         Scranton Wilkes-Barre, PA  (AVP)

·         State College, PA       (SCE)

·         Syracuse, NY            (SYR)

·         Tri City Airport, TN  (TRI)

·         Washington Dulles, DC  (IAD)

·         Washington Reagan, DC  (DCA)

·         Watertown, NY  (ART)

·         Westchester County, NY   (HPN)

·         Williamsport, PA   (IPT)

This information can also be found on SalesLink by viewing: .......................................................................................................
Latest Communication Updates

As always, we appreciate your continued business!

Sincerely,

Agency Relations
American Airlines Global Sales

 


AA - AMERICAN AIRLINES
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