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AA - AMERICAN AIRLINES

  

Issued: November 6, 2020
Update 4:  December 7, 2020

  • Extend Tickets Issued On/Before
  • Extend Impacted Travel Dates
  • Extend New Travel Dates   

American Airlines has implemented a special exception policy to our travel partners that is now available for our mutual customers due to flooding and damage to our SAP terminal from Tropical Depression Eta.


Our Travel Notice exception policies on American are also available when ticketed to/from/through on our Joint Business partners: This applies to both prime and codeshare flights as shown below:

..............................................................................................................................................................................................

Special Travel Exception Policy

Affected Airport Codes:

SAP

Tickets Issued On/Before:

December 7, 2020

(was November 19, 2020)

Impacted Travel Dates:

November 6, 2020 - January 6, 2021 

(was November 6 - December 20, 2020)

New Travel Dates:

November 6, 2020 - January 31, 2021

(was November 6, 2020 - December 25, 2020)

Reissuance of Tickets On/Before:

Same day as flight rebooking

Inventory Requirements:

Lowest Inventory Available – Same Cabin
Basic Economy - Refer to Inventory Requirements

Endorsement Box Requirements:

Ticket Reissue Required

TNADV2/SAP TN

Changes to Origin/Destination:

Allowed - TGU/RTB

300-mile radius allowed
Refer to Changes to Origin/Destination

Changes to Stopover City:

Not Allowed

Changes to Connection City:

Allowed

Changes to Co-Terminal:

Allowed

Extended Travel Rebooking:

Allowed

Note: The new ticket must include:

TNADVE/SAP TN in the Endorsement Box or will be subject to a debit memo

Refund Eligibility:

No Refund Allowed

Canceled flight or delayed flights may qualify for a refund via GDS/ARC/BSP

Travel to/from/through on American, and JB Operated and Marketed Flights:

British Airways (BA) / AA*BA

Iberia (IB) / AA*IB

Finnair (AY) / AA*AY

Japan Airlines (JL) / AA*JL

Qantas Airways (QF) / AA*QF

Sales Support Authorization

Process as SalesLink Service Request

 

Affected Airports - City and Country Association:

  • San Pedro Sula, Honduras  (SAP)

This information can also be found on SalesLink by viewing: .......................................................................................................
Latest Communication Updates

As always, we appreciate your continued business!

Sincerely,

Agency Relations
American Airlines Global Sales

  


AA - AMERICAN AIRLINES
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