International Air Transportation Association (IATA) board strongly recommends that Virtual Miscellaneous Charge Order (VMCO) and Virtual Multi-Purpose Document (VMPD) are not issued any more in IATA Billing and Settlement Plan (BSP) markets from 1 January 2014.
VMCO is the Amadeus solution to issue and report travel related services to the BSP.
IATA will definitively switch-off VMCO issuances on 12 January 2014.
Amadeus GDS will comply with IATA roadmap and will also inhibit VMCO issuances in BSP markets from 12 January 2014 at midday (CET time).
VMPD is the current IATA solution to issue travel related services via IATA BSP link portal. As for VMPD, they "will be phased out no later than June 2014, with some identified exceptions" (IATA communication, 05 November 2013). Some identified BSP will still be allowed to issue VMPD until end October 2014 indeed. They are:
- All BSP in Latin America (including Caribbean)
- South Korea
- Hong Kong
- Chinese Taipei
- Gulf Area
- Sri Lanka
- Russian Federation
In replacement of VMCO and VMPD, Electronic Miscellaneous Document (EMD) is the
In replacement of VMCO and VMPD, Electronic Miscellaneous Document (EMD) is the standardized solution recommended by the industry. Other alternatives may be discussed with Amadeus GDS for some airlines and markets not ready by the deadline.
What does this deadline means?
For travel agents, this deadline means that VMCO issuances will be rejected in BSP markets from 12 January 2014.
Issuances for manual exchanges, Amadeus Ticket Changer (ATC) and Amadeus Airline Ancillary Services (AAAS) are then especially impacted. In case of EMD issuance failure following an ATC transaction, please report the case via your usual support interface so that the necessary actions can be taken.
Travel agents in ARC (US market) and airline agents in all markets will still be able to issue MCO beyond this date. On Amadeus GDS side, only issuance transactions are impacted. It means that follow-up actions such as display or refund of VMCO for example will still be allowed after the deadline.
De-activation of VMCO is handled on Amadeus Central. No action is required from customers or Amadeus Commercial Organizations (ACO).
How will the system behave in January 2014?
- At booking time From 28 January 2014, travel agents in BSP markets will be rejected by the following error message if attempting to book a Miscellaneous Charge Order (MCO):
(#02978) – INVALID DOCUMENT TYPE
- At issuance time From 12 January 2014, travel agents in BSP markets will be rejected by the following error message if requesting VMCO issuance:
(#33241) RESTRICTED - VMCO NOT ALLOWED
Please also note that the system will not attempt to default anymore in VMCO in case of failure in the EMD issuance process. The system will then reject with functional error messages.