Issued: April 10, 2021
American Airlines has implemented a special exception policy to our travel partners that is now available for our mutual customers due the volcanic eruption in St. Vincent.
Our Travel Notice exception policies on American are also available when ticketed to/from/through on our Joint Business partners: This applies to both prime and codeshare flights as shown below:
Special Travel Exception Policy | |
Affected Airport Codes: | BGI, UVF |
Tickets Issued On/Before: | April 10, 2021 |
Impacted Travel Dates: | April 12, 13, 2021 |
New Travel Dates: | April 12 - 17, 2021 |
Reissuance of Tickets On/Before: | Same day as flight rebooking |
Inventory Requirements: | Lowest Inventory Available – Same Cabin |
Endorsement Box Requirements: Ticket Reissue Required | TNADV2/SVDVOLC |
Changes to Origin/Destination: | Allowed to change to ANU or GND
|
Changes to Stopover City: | Not Allowed |
Changes to Connection City: | Allowed |
Changes to Co-Terminal: | Allowed |
Extended Travel Rebooking: | Allowed Note: The new ticket must include: TNADVE/SVDVOLC in the Endorsement Box or will be subject to a debit memo |
Refund Eligibility: | No Refund Allowed Canceled flight or delayed flights may qualify for a refund via GDS/ARC/BSP |
Travel to/from/through on American, and JB Operated and Marketed Flights: | British Airways (BA) / AA*BA Iberia (IB) / AA*IB Finnair (AY) / AA*AY Japan Airlines (JL) / AA*JL Qantas Airways (QF) / AA*QF |
Sales Support Authorization | Process as SalesLink Service Request |
Affected Airports - City and Country Association:
This information can also be found on SalesLink by viewing: ....................................................................................................... As always, we appreciate your continued business! Sincerely, |
