Issued: January 29, 2021
Update: February 1, 2021
- Change Refund Policy parameters
American Airlines has implemented a special exception policy to our travel partners that is now available for our mutual customers who were scheduled to attend the Spring Festival in China.
Our Travel Notice exception policies on American are also available when ticketed to/from/through on our Joint Business partners: This applies to both prime and codeshare flights as shown below:
Special Travel Exception Policy | |
Affected Airport Codes: | Travel to/from/within China |
Tickets Issued On/Before: | January 27, 2021 |
Impacted Travel Dates: | January 28 - March 8, 2021 |
New Travel Dates: | If ticketed to travel January 28 - February 6, 2021 - reschedule prior to ticketed flight departure If ticketed to travel February 7 - March 8, 2021 - reschedule 7 days prior to ticketed flight departure |
Reissuance of Tickets On/Before: | Same day as flight rebooking |
Inventory Requirements: | Lowest Inventory Available – Same Cabin |
Endorsement Box Requirements: Ticket Reissue Required | TNADV2/CNFESTVL |
Changes to Origin/Destination: | Allowed |
Changes to Stopover City: | Not Allowed |
Changes to Connection City: | Allowed |
Changes to Co-Terminal: | Allowed |
Extended Travel Rebooking: | Allowed Note: The new ticket must include: TNADVE/CNFESTVL in the Endorsement Box or will be subject to a debit memo |
Refund Eligibility: | Refund Allowed for tickets issued in China ONLY:
Refund Not Allowed for tickets issued outside of China See Refund Policy Information |
Travel to/from/through on American, and JB Operated and Marketed Flights: | British Airways (BA) / AA*BA Iberia (IB) / AA*IB Finnair (AY) / AA*AY Japan Airlines (JL) / AA*JL Qantas Airways (QF) / AA*QF |
Sales Support Authorization | Not available in SalesLink |
Affected Airports - City and Country Association:
This information can also be found on SalesLink by viewing: ....................................................................................................... As always, we appreciate your continued business! Sincerely, |
