Issued: November 30, 2020
Update 4: January 6, 2021
- Extend Tickets Issued On/Before
- Extend Impacted Travel Dates
- Extend New Travel Dates
American Airlines has implemented a special exception policy to our travel partners that is now available for our mutual customers.
Our Travel Notice exception policies on American are also available when ticketed to/from/through on our Joint Business partners: This applies to both prime and codeshare flights as shown below:
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Special Travel Exception Policy | |
Affected Airport Codes: | LIH |
Tickets Issued On/Before: | January 6, 2021 (was January 5, 2021) |
Impacted Travel Dates: | December 2, 2020 - March 3, 2021 (was December 2, 2020 - January 27, 2021) |
New Travel Dates: | December 2, 2020 - March 3, 2021 (was December 2020 - January 27, 2021) |
Reissuance of Tickets On/Before: | Same day as flight rebooking |
Inventory Requirements: | Lowest Inventory Available – Same Cabin |
Endorsement Box Requirements: Ticket Reissue Required | TNADV2/LIH FLEX |
Changes to Origin/Destination: | Allowed - HNL, KOA, OGG |
Changes to Stopover City: | Not Allowed |
Changes to Connection City: | Allowed |
Changes to Co-Terminal: | Allowed |
Extended Travel Rebooking: | Allowed Note: The new ticket must include: TNADVE/LIH FLEX in the Endorsement Box or will be subject to a debit memo |
Refund Eligibility: | No Refund Allowed Canceled flight or delayed flights may qualify for a refund via GDS/ARC/BSP |
Travel to/from/through on American, and JB Operated and Marketed Flights: | British Airways (BA) / AA*BA Iberia (IB) / AA*IB Finnair (AY) / AA*AY Japan Airlines (JL) / AA*JL Qantas Airways (QF) / AA*QF |
Sales Support Authorization | Process as SalesLink Service Request |
Affected Airports - City and Country Association:
This information can also be found on SalesLink by viewing: ....................................................................................................... As always, we appreciate your continued business! Sincerely, |
