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AA - AMERICAN AIRLINES

Уважаемые коллеги,
 
Просьба ознакомиться с информацией от American Airlines, которая касается политики изменений и исключений в связи с забастовкой в Германии.
 
Специальные условия American Airlines также распространяются на авиабилеты, выписанные на бланках наших партнеров по альянсу Joint Business (BA/AY/IB). Условия распространяются на собственные и кодшеринговые рейсы.



Подробная информация ниже.

Special Travel Exceptions Considerations
Affected Airport Codes:  FRA, HAJ, HAM
Tickets Issued On/Before: January 11, 2019
Impacted Travel Dates: January 15, 2019
New Travel Dates: January 13 – 18, 2019

 

Reissuance of Tickets On/Before: Same day as flight rebooking
Inventory Requirements: Lowest Inventory Available – Same Cabin
Basic Economy ticketed fares:
Short-haul - B inventory only.
Long-haul – AA Prime – B Inventory
AA* - original ticketed inventory or lowest available O – B   
Endorsement Box Requirements:
 
Ticket Reissue Required
TNADV2/FRA INDUSTRIAL ACTION
 
Note: Endorsement Box must  include: TNADV2/FRA INDUSTRIAL ACTION
or will be subject to a debit memo.
 
This is the only Endorsement Box documentation required on the exchange ticket and supersedes all previous information
 
Cuba SSR Requirements: Applicable when booking includes travel to/from Cuba
 
Reenter RFTV SSR in the PNR for the new itinerary
Changes to Origin/Destination: Not Allowed
300-mile radius allowed
 
Note: Refer to Changes to Origin/Destination on the Travel Notice
Changes to Stopover City: Not Allowed
Changes to Connecting City: Allowed
Changes to Co–Terminal: Allowed
 
Note: Refer to Changes to Co-Terminal on Travel Notice
Extend Travel Rebooking: Allowed
Reissue ticket by 18/1/2019
 
TNADVE/FRA INDUSTRIAL ACTION
 
Note: The new ticket must include: TNADVE/FRA INDUSTRIAL ACTION in the Endorsement Box or will be subject to a debit memo
 
This is the only Endorsement Box documentation required and supersedes all previous information
 
 
Note:  Refer to Extend Travel Rebooking after the Travel Event on the Travel Notice
Refund Eligibility: No Refund Allowed
Cancelled flights only may be processed for a refund via GDS/ARC/BSP
 
Note: Refer to Refund Policy on the Travel Notice
Travel to/from/through on American and JB Operated and Marketed Flights: British Airways (BA) / AA*BA
Iberia (IB) / AA*IB
Finnair (AY) / AA*AY
Japan Airlines (JL) / AA*JL
Did your ticketed flight cancel?
Need to rebook to an alternate flight when the flight is cancelled?  Follow Schedule Irregularity/IROPS guidelines by clicking on:
Schedule Irregularity - IROPS





Affected Airports – City & Country Association:
 

  • Frankfurt, Germany (FRA)
  • Hamburg, Germany (HAM)
  • Hannover, Germany (HAJ)


Подробная информация на агентских страницах agency reference pages

  Благодарим вас за сотрудничество.

С уважением,
команда American Airlines GSA Russia


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