Уважаемые коллеги,
Просьба ознакомиться с важной информацией от American Airlines, которая касается политики изменений и исключений в связи со штормом на Северо-востоке США.
Специальные условия American Airlines также распространяются на авиабилеты, выписанные на бланках наших партнеров по альянсу Joint Business. Условия распространяются на собственные и кодшеринговые рейсы.
Подробная информация ниже.
| Special Travel Exceptions Considerations | |
| Affected Airports: | ABE, AVP, BWI, DCA, EWR, HPN, IAD, JFK, LGA, MDT, PHL, SWF |
| Tickets Issued On/Before: | June 18, 2017 |
| Impacted Travel Dates: | June 19, 2017 |
| New Travel Dates: | June 19 - June 23, 2017 |
| Reissuance of Tickets On/Before: | Same day changes are made |
| Inventory Requirements: | Lowest Inventory – Same Cabin Exception – tickets issued as Basic Economy fares must be booked in “B” inventory only |
| Waiver Code and Endorsement Box Requirements: |
TNADV2/NORTHEAST STORM MIDJUN |
| Cuba SSR: RFTV Reason Code Requirement | If Applicable RFTV SSR must be reentered in the PNR for the new itinerary when travel includes Cuba |
| Changes to Origin/Destination: | Not allowed Exception: 300- Mile Radius allowed Refer to Change of Origin/Destination |
| Changes to Stopover City: | Not Allowed |
| Changes to Connecting City: | Allowed |
| Changes to Co–Terminal: | Allowed Refer to Co-Terminal |
| Extended Travel Rebooking: | View Extended Travel Rebooking after the Travel Event Ticket must be reissued no later than June 23, 2017 |
| Refund Eligibility: | Flight Not Cancelled: Not Allowed Flight Cancelled: Allowed via ARC/BSP Refer to Refund Policy on Travel Notice |
| Travel to/from/through on American and JB Operated and Marketed Flights: |
British Airways (BA) / AA*BA Iberia (IB) / AA*IB Finnair (AY) / AA*AY Japan Airlines (JL) / AA*JL |
| Follow Schedule Irregularity (IROPS) by clicking on: Schedule Irregularity (IROPS) Please note when American cancels the customer’s flight you can always self-refund a non-refundable ticket through ARC/BSP processing. |
Rebooking to an Alternate Flight when the Flight is Cancelled:
Affected City/State(s)
- Allentown Bethlehem, PA (ABE)
- Baltimore Washington, MD (BWI)
- Harrisburg International, PA (MDT)
- Philadelphia, PA (PHL)
- New York JFK, NY (JFK)
- New York LGA, NY (LGA)
- Newark, NJ (LGA)
- Newburgh Stewart, NY (SWF)
- Scranton Wilkes-Barre, PA (AVP)
- Washington Dulles, DC (IAD)
- Washington Reagan, DC (DCA)
- Westchester County, NY (HPN)
Для более подробной информации посетите специальные страницы agency reference pages