Уважаемые коллеги!
Пожалуйста, ознакомьтесь с обновлённой процедурой ( во вложенном файле) LOT Policy – "Best Booking Practices" - Policy explanation and noncompliance fines, Cправочно-информационным бюллетенем LOT Polish Airlines и процедурой группового бронирования.
Pls be kindly advised abt another changes in BBP:
1. Maintaining the active segments in reservation resulting with No Showà penalty amount reduced to 10EUR/10USD.
2. Fictitious names à penalty amount reduced to 25EUR/25USD.
3. Invalid Ticket numbers à penalty amount reduced to 25EUR/25USD.
4. Passive segments à penalty amount reduced to 25EUR/25USD.
5. Name changes à penalty amount reduced to 25EUR/25USD.
6. Maintaining STNG after issuing the tickets in group PNR à penalty amount reduced to 125EUR/125USD.
Plus the definition of churning was modified.
Спасибо за сотрудничество,
С уважением,
Sales Department
LOT Polish Airlines